- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- As a Cloud Operations Delivery Analyst focusing on ITSM process delivery, you will be responsible for ensuring seamless IT service management within a cloud ... related to IT service management. **Minimum Qualifications** + Bachelor's Degree in Business , or a related field or equivalent relevant experience. + 5-10 years… more
- TEKsystems (Austin, TX)
- …Helpdesk Technician Location: Austin, TX Number of Positions: 1 Duration: 18 months Interview Process : 2 Step Process (One TEAMS interview and then an Onsite ... year chat support experience Experience using ITSM platforms (SmartIT / Remedy, ServiceNow , Cherwell) and remote support tools (SCCM, Software Center, Client Center… more
- Centene Corporation (Richmond, VA)
- …PeopleSoft, ServiceNow , and EDWs. + Ability to analyze complex business problems, identify root causes, and develop effective solutions. + Experience writing ... and IT teams to optimize the Coupa system, ensuring it meets business requirements and operates efficiently. Contributing member of a project team implementing… more
- Keurig Dr Pepper (Frisco, TX)
- …Absence, and Learning. + Design, test, and implement system enhancements and business process improvements. + Coordinate and facilitate meetings with Centers ... needs to deliver scalable, integrated solutions that align with long-term business goals. **Responsibilities:** + Lead and support HR technology projects from… more
- Community Health Systems (Franklin, TN)
- …and identify cost and efficiency opportunities - driving measurable business value and operational excellence in vendor partnerships. **Essential Duties ... vendors, and cross-functional teams to align vendor performance with strategic business objectives + Lead vendor performance management activities, including SLA/KPI… more
- BXP (Boston, MA)
- …deployment platform for all desktop software. + Manage the patch and compliance process for all desktop software. Partner with IS Security team on reporting, ... analysis and ongoing improvements. Technology Implementations + Manage process , service, and technology improvement initiatives and assume ownership of ServiceNow… more
- Centene Corporation (Raleigh, NC)
- …prioritization of projects, auditing project alignment with overall technical or business strategy, guiding resource allocation, and supporting the development of ... the portfolio and project lifecycle, by working closely with business units, user base, and tool teams + Identifies...identifies operational impacts and dependencies + Maintain departmental work process for IT controls + Analyze demand data to… more
- Huntington Ingalls Industries (Syracuse, NY)
- …in regulated environments, such as defense and energy. * Familiarity with ServiceNow or similar ITSM platforms. Physical Requirements May be required to visit ... learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America's top… more
- General Dynamics Information Technology (Springfield, VA)
- …procedures. + Review cyber events and document cybersecurity incidents utilizing ServiceNow . + Produce after action reports following closure of cybersecurity ... to ensure any Data Spills are handled appropriately. Manage the Data Spill Process , working with external agencies as required to ensure cleanup and mitigation is… more
- Capgemini (Atlanta, GA)
- …25% up to; but infrequently to begin with **Job description:** Task details I ServiceNow Business Analyst (SME) - GRC/IRM/TPRM Job Description: A Governance, ... expert in designing, developing, testing, analyzing, creating, and modifying the ServiceNow functionality. Working alongside a ServiceNow Architect and… more