- GovCIO (Alexandria, VA)
- …support team, acting as a technical leader and driving continuous skill development across the department. + Maintain accurate and detailed documentation of complex ... resolutions within the enterprise ticketing system (eg, ServiceNow ), adhering to ITIL framework standards. **Qualifications** Bachelor's degree in Information… more
- Capgemini (Austin, TX)
- …**Must reside in the US and be able to legally work in the US** Product Manager to lead the full lifecycle of our catalog items and products, driving development ... data quality, new integrations, etc. + Contribute to the development of a strategic customer roadmap. **Required Skills:** +...& written) + Client facing experience + Tools including ServiceNow , ServiceNow ITSLM, Apptio ITFM and Digital… more
- United Airlines (Chicago, IL)
- …and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles + Manage the architecture ... key monitoring tools across the technology stack, including **Network Node Manager ** and **ThousandEyes** for network monitoring, **Quantum Metrics** and Dynatrace… more
- Shuvel Digital (Vienna, VA)
- …includes learning Navy Federal Release controls, while operating as a Release Manager , which entails assisting Release Owners manage their lower environments' work ... certification in appropriate engineering disciplines + Has working knowledge ServiceNow ITSM + Demonstrates understanding of Lower / non-Production environments… more
- HUB International (Chicago, IL)
- …2 HR support within a high-volume, multi-jurisdictional environment. Reporting to the Manager , HR Support Services, this role provides direct leadership and support ... + Set performance goals, conduct regular check-ins, and support career development + Foster a culture of service excellence, collaboration, and continuous… more
- CACI International (Forest Heights, MD)
- …and changing environment. Qualified candidates will work with the Service Desk Manager to ensure all Service Level Agreements are met. **Responsibilities:** * ... timesheets of assigned technicians. * Working with Service Desk Manager to ensure deliverables are completed on time *...on experience with Automatic Call Distribution (ACD) systems and ServiceNow ITSM * Must be able to communicate effectively,… more
- Weyerhaeuser (Seattle, WA)
- …models, services, and agents into enterprise systems such as SAP, ServiceNow , Snowflake, and Azure, ensuring interoperability, reliability, and performance across ... * Standards, Tools, and Best Practices: Define and promote development standards, reusable components, and reference architectures that enable consistency,… more
- Truist (Raleigh, NC)
- …and verification. + Design and implement standardized automated workflows in ServiceNow Vulnerability Response (VR). + Maintain dashboards and executive reporting on ... and governance gates for high-risk findings. + Coordinate with IT, Engineering, Development , and Risk/Compliance teams to ensure secure and verifiable remediation. +… more
- RGP (Centennial, CO)
- …our Corporate IT team. Under the general supervision of the Support Services Manager , the IT Analyst will provide front-line technical support to end-users, helping ... desk tickets. + Resolve 2nd-line incidents and requests in ServiceNow , adhering to SLAs and ULA policies. + Deploy...insurance, 401(k) savings plan, Employee Stock Purchase plan, Professional development program, Paid Time Off, Paid Sick Time (in… more
- Truist (Charlotte, NC)
- …RESPONSIBILITIES** 1. Manage and complete daily Voice/VoIP/Mobility order requests in ServiceNow application 2. Conduct project planning, execution and completion of ... 6. Manage the vendor relationship through feedback, collaboration, reporting, process development and improvement supporting the delivery of telecom services 7. Work… more
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