- Truist (Raleigh, NC)
- …to ensure business operations are minimally impacted. 2. Collaborate with development teams, business partners, and other stakeholders to diagnose and resolve ... environments. 4. Proficiency with IT Service Management (ITSM) tools such as ServiceNow , and familiarity with incident, problem, and change management processes. 5.… more
- Insight Global (Westlake, OH)
- …of Gentran: Server for Windows, ANSI x12 Standards, MuleSoft Anypoint Partner Manager , FTP, SFTP. Confluence, Jira, SAP IDOCs and Oracle Database knowledge a ... Monitor Alerts generated by EDI applications: Gentran, CIF, MuleSoft, SAP * Manage ServiceNow and Jira queues to determine prioritization of daily work tasks. *… more
- AIG (Atlanta, GA)
- …AIG. You will partner closely with the PAM Principal Engineers and the development teams to implement strong PAM controls, protect credentials and secrets and mature ... and security best practices + Hands on experience using ServiceNow and Active Directory + Conjur Fundamentals certifications +...Key management solutions such as Hashicorp Vault, AWS Secrets Manager , Keyfactor, and Conjur + Knowledge of common IT… more
- NTT America, Inc. (Atlanta, GA)
- …to escalate issues not resolved at this level to management + Utilize ServiceNow for issue tracking, ensuring all user requests for assistance are accompanied by ... with asset management, network services, software systems engineering, applications development and/or printer maintenance services to restore service and/or… more
- CompuCom (Wilmington, DE)
- …issues not resolved at this level to management + Utilize ServiceNow (Supplier's dedicated technicians) or Supplier's ITSM System (Supplier's dispatch) where ... with asset management, network services, software systems engineering, applications development , and/or printer maintenance services to restore service and/or… more
- HUB International (Wilmington, MA)
- …report out **Employee Support & Service Delivery** + Respond to employee and manager inquiries via phone, email, or case management system (eg, ServiceNow ) ... accurate information on processes, services, and policies, including service delivery. ** Manager & HRBP Support** + Support conflict resolution and disciplinary… more
- General Dynamics Information Technology (Washington, DC)
- …as team lead/ manager + Experience with integration of services into ServiceNow + Must have Expertise in: + **Solarwinds (required)** + **Tenable Nessus ... to serve as the primary point-of-contact to the Program Manager (and at times the Government) for all endpoint...capabilities in digital modernization, AI/ML, Cloud, Cyber and application development . Together with our clients, we strive to create… more
- Insight Global (Philadelphia, PA)
- …Human Resources, actively engage in the hiring, performance management, and professional development of the legal support staff. Work with Human Resources to ... to oversee attorney coverage on Professional Assistant Teams, workflow through ServiceNow and PTO scheduling to achieve effective and efficient operations and… more
- Insight Global (Providence, RI)
- …Change Management lifecycle. The IT Service Management Analyst will report to the Manager of IT Response Management and interact heavily with other contexture teams. ... and documents all Change Advisory Board (CAB) meetings. - Assists in the development of all aspects of new IT Service Management functions, including and not… more
- New York State Civil Service (Albany, NY)
- …for 53 New York State Agencies.Under the direction of the Senior Client Relationship Manager (CRM), the Client Relationship Manager (CRM) will be assigned to the ... and facilitate reviews.* Maintain ownership of multiple internal and external ServiceNow lists Minimum Qualifications Open Competitive: A bachelor's or higher-level… more