• IT Service Desk Support - Tier III

    Trace Systems Inc (Portsmouth, VA)
    …the Homeland. NNSY CIO is responsible for the installation, administration, development , management, and/or maintenance of all networks and systems installed at ... tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues. + Operating and managing ticketing systems… more
    Trace Systems Inc (09/16/25)
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  • Tier 2 Service Desk Analyst

    GovCIO (Washington, DC)
    …and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring ... Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +...Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training,… more
    GovCIO (09/11/25)
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