- SAIC (Washington, DC)
- **Description** SAIC is seeking a Customer Experience Lead who will function as the pivotal Voice of the Customer, with the primary mission of guaranteeing a ... facets of the program. In this dynamic role, the lead will diligently oversee the adherence to Service Level...and develop strategies forimproving customer experience. (ITSM is currently ServiceNow ). + Customer Effort Score (CES) and Net Promoter… more
- AeroVironment (Herndon, VA)
- …**Job Description** **Summary:** The primary role of the **System Administrator Lead ** is to provide IT systems administration, IT system/software development and ... response for a high priority intelligence program. The successful candidate will lead application design, development and deployment of classified IC systems of… more
- ManTech (Chantilly, VA)
- …**Senior Systems Administrator** to join our team in **Chantilly, VA.** As the Lead Senior Systems Administrator, you will be responsible for providing a full range ... Management, and Auditing. **Responsibilities include, but not limited to:** + Lead and supervise a team of system administrators (Windows/Linux/VMWare) and IT… more
- UKG (Lowell, MA)
- …strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as ... and outcome-based narratives. Change Leadership & Talent Development * Lead organizational adoption of new capabilities and processes. *...or LPM. * Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools. * Agile coach experience a plus.… more
- NTT DATA North America (Dallas, TX)
- …an overall sourcing strategy. NTT DATA Services currently seeks a **Data Conversion Lead ** to join our team in **Louisville, Kentucky.** . Strong leadership, project ... communication throughout projects **Role Overview:** Data Analyst / Data Conversion Lead for the Data Conversion task under Secure Logon Sunset initiative.… more
- Texas Tech University (Lubbock, TX)
- **43013BR** **Extended Job Title:** Lead Specialist **Position Description:** Performs advanced, specialized work to assist in the organization and implementation of ... and/or departments + Use a CRM, including but not limited to: Salesforce, ServiceNow , Canvas, Focus, Raider Success Hub, CampusCE to record student interactions and… more
- Allied Universal (Fort Lauderdale, FL)
- …Allied Universal Technology Services(R) is seeking a Senior Service Technician to lead the delivery of advanced service and support for integrated security systems. ... policies and procedures + Execute, document and track service-related issues through ServiceNow in accordance with Federal, state, and local regulations + Advanced… more
- IBM (Herndon, VA)
- …your unique skills and experience. **Your role and responsibilities** The Technical Lead will serve as the primary technical authority for a classified program, ... integration, and delivery of mission-critical systems and solutions. The Tech Lead ensures technical excellence, alignment with customer requirements, and compliance… more
- Cognizant (Boston, MA)
- **About the role** As a **Validation Lead - MES Serialization** , you will make an impact by leading the testing and validation strategy for enterprise-level ... across global locations. **In this role, you will:** + Lead the testing strategy for Document Management Systems, ensuring...+ Proficiency in tools such as HP ALM, JIRA, ServiceNow , and SharePoint. **These will help you stand out**… more
- DRT Strategies, Inc. (Arlington, VA)
- …forward-thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to ... and make vision a reality. Job Summary DRT is seeking an experienced Lead Technical Solutions Architect to drive technical solutioning and proposal writing for our… more