- Truist (Atlanta, GA)
- …following job description:** We are looking for a Salesforce Production Support Analyst with strong IT Service Management (ITSM) experience to ensure the stability, ... practices (eg, ITIL framework). + Collaborate with Salesforce developers, admins, and business teams to troubleshoot and resolve issues. + Perform root cause… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- As a Cloud Operations Delivery Analyst focusing on ITSM process delivery, you will be responsible for ensuring seamless IT service management within a cloud ... compliance with ITSM standards, and improving service delivery to enhance operational efficiency and customer satisfaction. Key Responsibilities: + Implement and… more
- ESPN, Inc. (Burbank, CA)
- …group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence. **TEAM DESCRIPTION** As ... mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company...a **Premier Services VTC Analyst ** , you'll be a key member of the… more
- Clark Construction Group, LLC (Mclean, VA)
- We are looking for a responsive, customer-focused Application Support Analyst to serve as the primary technical support contact for our diverse suite of enterprise ... business applications. This essential role focuses on maintaining team...articles, troubleshooting guides, and end-user documentation + Monitor daily operational systems and dashboards, proactively identifying and reporting any… more
- RTX Corporation (Hartford, CT)
- …working closely with the Service Desk, technical support teams, and other operational centers (eg, Network Management Center). **What You Will Do:** + Monitor ... Provide timely updates to stakeholders and ensure accurate incident logging (eg, ServiceNow ) + Maintain and improve knowledge base and documentation + Support… more
- Mayo Clinic (Rochester, MN)
- …**Responsibilities** Join Mayo Clinic's ABS Integration Services team as a Senior Analyst /Programmer supporting integrations for UKG Pro WFM. This role is pivotal in ... who thrives in dynamic environments and is passionate about operational excellence. This position will be expected to design,...UKG Boomi + Google Apigee + Cleo (MFT) + ServiceNow + Splunk + Azure DevOps + Agile Methodologies… more
- Wayfair (Boston, MA)
- …engineering teams, handle incoming requests via Slack help channels, email, and incoming ServiceNow tickets. You will be the point person for Application Support to ... the next-generation Warehouse Management System (WMS) platform that serves as the operational backbone for our entire fulfillment network. Our mission is to empower… more
- ManpowerGroup (Richardson, TX)
- …who is responsible for architecting, deploying, and supporting information (IT) and operational technology (OT) solutions for one of our most mission critical ... software solutions to digitize and optimize semiconductor related manufacturing and business operations. Job Title: Senior Network Engineer Job Type: Contract… more
- Cognizant (Orlando, FL)
- …Oversee ticket queues, assign workloads, and ensure compliance with SLAs and operational standards. + Mentor and guide support team members, fostering best practices ... management, and ITIL best practices. + Experience with ticketing tools (eg, ServiceNow , JIRA, Zendesk) and monitoring systems. **These will help you stand out**… more
- Boehringer Ingelheim (Ridgefield, CT)
- …IT processes that utilize underlying technology solutions in support of business objectives to improve productivity. Responsibilities will primarily be baseline IT ... other compensation elements. **Duties & Responsibilities** + Understand and analyze business processes and requirements in collaboration with IT colleagues. +… more
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