- Amazon (Nashville, TN)
- …new technical concepts with enthusiasm. You will also partner with the KM Program Manager to contribute content to ACES' communications; ensuring the messaging ... ACES is looking for an experienced Technical Writer for our Knowledge Management (KM) program to focus on improving our customer's KM experience. You will work with… more
- DriveTime (Tempe, AZ)
- …as new system implementations and technology rollouts. Ensure smooth transitions from project deployment to ongoing support, preparing the Service Desk to manage ... requests, and escalations through ticketing systems (eg, Jira Service Management, ServiceNow , Zendesk). Familiarity with remote support tools and automation is a… more
- CACI International (Chantilly, VA)
- …process after release and product delivery * Working closely with the Release Manager to maintain calendars for program increments and release events * ... contribute to the continued improvements in team productivity and success of the program . This includes making sure teams follow a standard process for ingesting,… more
- Robert Half Office Team (Brisbane, CA)
- …as soon as next week. Apply now! Under the supervision of the Sr. Program Manager of Facilities, the Facilities Coordinator is charged with supporting the ... uptime + Manage and monitor service request ticket queue on ServiceNow + Provide project management support for small projects related to facilities, safety,… more
- TTEC (Englewood, CO)
- …will provide adherence support and coaching. You will report to the Desktop Support Manager . **During a Typical Day, You'll** + This position will require you to be ... Assist contacts with trouble resolution by working tickets via ServiceNOW . + General site support activities (ie: daily walk...+ Work with your team and partner groups with project support. + Partner with our depot sites that… more
- PNC (Strongsville, OH)
- …field on a regular basis. Some responsibilities may be performed remotely, at manager 's discretion. Preferred Skills: - Ability to thrive in fast-paced environment - ... ServiceNow experience - Development capabilities (ie, automation) - Analytical skills - Extensive knowledge of Change Management, Problem Management and Incident… more
- Pearson (Raleigh, NC)
- …and operating one or more of the following SOC solutions: + Service manager solutions: Archer, ServiceNow + SOC/SIEM solutions + Configuration and vulnerability ... for maintaining and influencing enterprise-wide vision, operational strategy, and program for ensuring that information assets are appropriately protected. On… more
- Citigroup (Irving, TX)
- …a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We ... scalability, and global applicability of solutions + Work with project teams and developers to ensure those teams understand...be for various shifts and will be adjusted by manager as needs arise. **Technology Set (Server & Cloud):**… more
- TekSynap (Arlington, VA)
- …& Qualifications** The TekSynap FDIC employees currently support roles as: + Project Managers + Business Analysts + Tester/Quality Analysts + Developers + Training ... Specialists + ServiceNow Subject Matter Experts and Administrators + Help Desk...If you are contacted for an opportunity the employment manager will provide the job description and requirements. This… more