- Leidos (Reston, VA)
- …and troubleshooting. * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier ... Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security...Prior experience in a Network Operations Center environment or Tier 2 /3 Helpdesk. * Cisco, Palo Alto… more
- Leidos (Washington, DC)
- …to drive positive operational outcomes and customer service delivery. The role will review existing Tier 2 solutions to end point device issues and work with the ... has a full scope of endpoint device management including Tier 3 end user support that includes...design, plan, execution, and deployment of Exchange Online, OneDrive, SharePoint Online, MS Teams and Windows 11 OS, ensuring… more
- Parsons Corporation (New York, NY)
- …using Apple Business Manager. * Assist with monitoring IT systems and escalating issues to Level 2 support or senior team members as needed. * Support ticket ... delivering high-quality service. **What You'll Be Doing:** * Provide Tier 1 support for IT systems, including:...skills and knowledge. **What Required Skills You'll Bring:** + 1- 2 years of IT support experience or… more
- Securitas Security Services USA, Inc. (Redmond, WA)
- **Position:** **Assistant** **Manager** **of** **Technical** ** Support ** **Location:** **Redmond,** **WA** **FLSA:** **Exempt** **Salary:** **$120,000 - $128,000** ... **SUMMARY** The Assistant Manager of Technical Support key responsibilities are supervising the technical implementation of access control and managing the Access… more
- PSEG Long Island (Bethpage, NY)
- …Microsoft 365 solutions, including migration from on-premises systems to the cloud. + Provide Tier 2 support within the Microsoft 365 cloud environment, ... serve, with more than 13,000 employees working together to support our customers and make a difference every day....roles where employees are expected to be onsite daily. 2 . Hybrid fixed - roles that are a mix… more
- State of Massachusetts (Chelsea, MA)
- …and effective problem diagnosis, determination and resolution.** * Escalate tickets effectively to Tier 2 or 3 teams within timeframes outlined in Service Level ... Service Desk Analyst is to handle the processing of Tier 1 support and infrastructure calls. The...hardware and software problems and escalate to an appropriate Tier 2 team when needed.** * Provide… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …(relocation incentive available) The Computer User Support Specialist will provide advanced Tier 2 , concierge-level support to more than 300 users at ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Robert Half Technology (Jacksonville, FL)
- …IT systems across hardware, software, and network environments. Key Responsibilities + Provide Tier 2 desktop and technical support for Windows and ... with onboarding/offboarding of employees and equipment setup Requirements Required Qualifications + 2 + years of experience in Desktop Support , IT Support… more
- Immigration and Customs Enforcement (Washington, DC)
- …patient care at various IHSC facilities, offering clinical and administrative nursing support , and collaborating with the IHSC Chief Nurse in the Nursing Services ... knowledge of/ability to access/utilize/mentor staff regarding use of agency SharePoint to include directives, guides, training, tools and resources pertaining… more
- Rehrig Pacific Company (Dallas, TX)
- …optimize system functionality. Technical Support and Issue Resolution + Provide Tier 2 technical support for customer-facing applications, ensuring ... Support Analyst Location: Dallas, TX Job ID: 5015...the Force.com platform and experience with cloud-based solutions. + SharePoint experience is a plus. + Excellent time management… more
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