- GovCIO (St. Louis, MO)
- …trouble ticketing system. + Escalate complex problems: Report significant or recurring issues to Tier 2 or higher-level support teams. + Maintain systems and ... **Overview** GovCIO is seeking a **Computer User Support Specialist (Shift 2 )** to provide...SSCP) + Knowledge of Microsoft applications (Outlook, Teams, OneDrive, SharePoint ). + Familiarity with troubleshooting Adobe issues and Microsoft… more
- Northrop Grumman (Huntsville, AL)
- …+ Will maintain data, visibility, and metrics for Design Review. Tools utilized to support will be in cPLM, SharePoint , and Tableau. + Organize action items ... Systems is seeking a Manager of Operations Project Management 2 . This position will be in **Huntsville, AL** and...This position will be in **Huntsville, AL** and will support the Sentinel program. **This role may offer a… more
- Leidos (Reston, VA)
- …and troubleshooting. * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier ... Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security...Prior experience in a Network Operations Center environment or Tier 2 /3 Helpdesk. * Cisco, Palo Alto… more
- Leidos (Washington, DC)
- …to drive positive operational outcomes and customer service delivery. The role will review existing Tier 2 solutions to end point device issues and work with the ... has a full scope of endpoint device management including Tier 3 end user support that includes...design, plan, execution, and deployment of Exchange Online, OneDrive, SharePoint Online, MS Teams and Windows 11 OS, ensuring… more
- GRF CPAs & Advisors (Bethesda, MD)
- …ticket management. Salary Range: $65,000 - $75,000 (non-exempt/hourly position). Responsibilities Tier 1/ Tier 2 End User Support : + Provide onsite and ... The IT Support Technician II provides both frontline and advanced...Microsoft 365 applications. This role handles a combination of Tier 1 and Tier 2 … more
- PSEG Long Island (Bethpage, NY)
- …Microsoft 365 solutions, including migration from on-premises systems to the cloud. + Provide Tier 2 support within the Microsoft 365 cloud environment, ... serve, with more than 13,000 employees working together to support our customers and make a difference every day....roles where employees are expected to be onsite daily. 2 . Hybrid fixed - roles that are a mix… more
- Securitas Security Services USA, Inc. (Redmond, WA)
- **Position:** **Assistant** **Manager** **of** **Technical** ** Support ** **Location:** **Redmond,** **WA** **FLSA:** **Exempt** **Salary:** **$120,000 - $128,000** ... **SUMMARY** The Assistant Manager of Technical Support key responsibilities are supervising the technical implementation of access control and managing the Access… more
- BAE Systems (Sterling, VA)
- …resources + Work effectively in a group environment + Maintain complex modern cloud architectures + Support Tier 3 and Tier 4 personnel as needed + Create ... customer community. Responsibilities: + Provide troubleshooting, maintenance, and user support at Tiers 1 & 2 for...Management (ELM), Riskonnect, Tableau, and digital modeling applications + Tier 1 and Tier 2 … more
- State of Massachusetts (Chelsea, MA)
- …and effective problem diagnosis, determination and resolution.** * Escalate tickets effectively to Tier 2 or 3 teams within timeframes outlined in Service Level ... Service Desk Analyst is to handle the processing of Tier 1 support and infrastructure calls. The...hardware and software problems and escalate to an appropriate Tier 2 team when needed.** * Provide… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …(relocation incentive available) The Computer User Support Specialist will provide advanced Tier 2 , concierge-level support to more than 300 users at ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more