- Georgia Systems Operations (Tucker, GA)
- …and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and ... of enterprise applications including systems such as Maximo, Infor, SharePoint , etc. or business areas such as O&M, finance/accounting,...interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support … more
- DRT Strategies, Inc. (Silver Spring, MD)
- …stringent service level agreements (SLAs). This individual provides both Tier 1 and Tier 2 support , directs the triage and escalation of complex ... of technical expertise providing Tier 1 and Tier 2 support services for...operations. + Proficiency with Microsoft Office Suite (Excel, Outlook, SharePoint ) and ability to quickly learn specialized FDA tools… more
- Georgia Systems Operations (Tucker, GA)
- …and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and ... of enterprise applications including systems such as Maximo, Infor, SharePoint , etc. or business areas such as finance/accounting, HR,...interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support … more
- DRT Strategies, Inc. (Silver Spring, MD)
- …with SLAs. + Manage ticket triage, escalation, and resolution for Tier 1 and Tier 2 support across multiple mailboxes. + Maintain and update SOPs and ... + Demonstrated experience providing Tier 1 and Tier 2 help desk support ...exceeding SLAs. + Proficiency with Microsoft Office Suite (Excel, SharePoint , Outlook) and ability to quickly learn specialized FDA… more
- TekSynap (Albuquerque, NM)
- … support printers, multi-function devices (MFDs), and peripheral equipment. + Collaborate with Tier 2 /3 support and other technical teams to escalate and ... + Configure and troubleshoot cloud-based applications (eg, Office 365, SharePoint ) and mobile devices (eg, Apple iOS). + Install...one + DoD 8570 IAT II certification required + 2 + years in a technical support or… more
- Alaka'ina Foundation Family of Companies (Dayton, OH)
- Course Support Administrator Location OH - Dayton Job Code 13186 # of openings 2 Apply Now ... The Alaka`ina Foundation Family of Companies (FOCs) is looking for a Course Support Administrator to provide research support administration services for our… more
- General Dynamics Information Technology (Mclean, VA)
- …as a passion for delivering exceptional customer service. **Key Responsibilities:** Lead, coach, and mentor Tier 1 and Tier 2 teams, fostering a culture of ... Ensure accurate documentation of incidents, solutions, and procedures. + Provide hands-on support for Microsoft 365 (Exchange Online, SharePoint , Teams, Intune)… more
- TRIAEM, LLC (St. Louis, MO)
- PEO IT Support Required Skills/ Education/Experience + 2 years of experience working with the National System for Geospatial Intelligence (NSG) community and its ... processes and communication across all levels of the organizational hierarchy. + 2 years of experience working with configuration, curation, access management, and… more
- Magellan Health Services (Fort Detrick, MD)
- …duties as assigned. Other Job Requirements Responsibilities Bachelor's degree required. 2 + years of administrative support experience required. Strong verbal, ... This is contingent on a contract award. Provides administrative support for the Human Research Protection Office (HRPO) for the US Army Medical Research and… more
- Leidos (Colorado Springs, CO)
- …Ensures the availability of mission critical launch communications systems through proactive Tier 2 hardware maintenance + Updates or creates knowledge articles ... has an opening for a Voice Systems/Hardware Engineer to support a client's requirements in a challenging and dynamic... Tier 1 to resolve without escalation to Tier 2 + Performs daily system checks… more