- SpaceX (Redmond, WA)
- …cross-functionally to triage, prioritize, and eliminate root causes of poor user experience across organizations (Network, physical product, UI /UX, ... Technical Operations Engineer , Customer Success (Starlink) Redmond, WA Apply SpaceX...across the globe. RESPONSIBILITIES: + Understand and drive core user metrics: Net Promoter Score, Customer Contact Ratio, Cancellation… more
- SpaceX (Bastrop, TX)
- …cross-functionally to triage, prioritize, and eliminate root causes of poor user experience across organizations (Network, physical product, UI /UX, ... Technical Operations Engineer , Customer Success (Starlink) Bastrop, TX Apply SpaceX...across the globe. RESPONSIBILITIES: + Understand and drive core user metrics: Net Promoter Score, Customer Contact Ratio, Cancellation… more