- ServiceNow, Inc. (Santa Clara, CA)
- …get to do in this role ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction ... and personalized service during account level escalation . The Account Escalation Manager ...services. Note THIS IS NOT A SALES OR SALES SUPPORT ROLE. **What you get to do in this… more
- MongoDB (Austin, TX)
- …like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The Escalation Manager is a critical role within Technical Services. As ... transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes...to contribute to continuous process improvements + Lead or support initiatives that evolve escalation and incident… more
- BrightSpring Health Services (Louisville, KY)
- …business impact of an outage and set appropriate incident priority when engaging IT support teams. The Incident Escalation Manager will also be responsible ... Our Company BrightSpring Health Services Overview The Incident Escalation Manager oversees the Manager...document processes and ensure alignment on all aspects of support process. + Adjusts the incident management process as… more
- SAP (Newtown Square, PA)
- …options for you to choose from. SAP Enterprise Cloud Services (ECS) Customer Escalation team is part of the ECS Global Customer Engagement organization. This team ... to ECS Delivery for the prioritization of continuous improvement initiatives. ECS Customer Escalation is spread across regions APJ, EMEA/MEE and the US. You will be… more
- Wells Fargo (Iselin, NJ)
- …and business divisions at wellsfargojobs.com. **About this role:** Wells Fargo is seeking a Software Engineering Senior Manager to be part of the Global Payments ... means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in… more
- Wells Fargo (Iselin, NJ)
- …development services for the enterprise. Wells Fargo is seeking a senior technology manager to partner with mortgage quants team in the development, testing, and ... support for mortgage models used across the firm to...including code, build and deployment while also managing overall software development cycle and security standards + Determine appropriate… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Software Engineering Manager , as part of the Payments Technology (GPLT). Learn more about the career areas and ... Payments/Fraud workflows for domestic and international payment types. The technology manager will manage key application design, development, support and… more
- Wells Fargo (West Des Moines, IA)
- …roadblocks including code, build and deployment while also managing overall software development cycle and security standards. + Determine appropriate strategy and ... actions to act as an escalation partner for scrum masters and the teams to...engineers and managers. **Required Qualifications:** + 10+ years of Software Engineering experience, or equivalent demonstrated through one or… more
- Capital One (Richmond, VA)
- Manager , Technical Deployment Strategist - Capital One Software (Remote) Capital One Software has been an integral part of Capital One's digital ... We scaled internal solutions to solve data transformation challenges. Capital One Software is exploring how its data warehouse optimization, cost insights, and… more
- TP-Link North America, Inc. (Irvine, CA)
- …effortless lifestyle. Overview: At TP-Link Systems Inc., we are looking for a Cloud Software Engineer Backend Manager to lead our backend development team. In ... teams to integrate backend services, improve system performance, and support business objectives. If you have a strong technical...backend systems. + Act as a technical point of escalation , helping troubleshoot complex issues and unblock the team.… more