- Cognizant (Addison, TX)
- …supporting documentation, such as user guides and process maps. . Provide escalation support , resolving complex issues by leveraging internal resources and ... modules to ensure they meet business requirements and improve workflow. . Support the implementation and maintenance of HR systems and applications software… more
- Amazon (Seattle, WA)
- …Articulating root-cause analysis, and linking to specific improvement areas. . Summarize escalation support and critical leadership decisions. . Manage multiple ... we're the people who keep the cloud running. We support all AWS data centers and all of the...want to help. You'll join a diverse team of software , hardware, and network engineers, supply chain specialists, security… more
- Guardian Life (Pittsfield, MA)
- …a case-by-case basis, balancing analytical rigor with strategic insight to support business objectives. **You will** + Develop and enforce underwriting guidelines, ... processes + Partner with Sales and Distribution teams to support producer relationships + Collaborate with product, actuarial and...in risk assessment and renewal process + Serve as escalation point for challenging cases and exceptions + Ensure… more
- Anywhere Real Estate (St. Paul, MN)
- …the first point of escalation for branch and team while managing Regional Support Specialist (RSS) workflow and office coverage. + Coach and mentor RSS's in the ... offices. This role serves as the first point of escalation , and they manage the workflow of the team...communication and collaboration. + Manage compliance issues. **Branch Leader Support :** + Collaborate with Branch Manager to… more
- Anywhere Real Estate (Novato, CA)
- …and transaction manager , issue resolutions submitted through OnBase **Branch Leader Support (includes, but not limited to):** + Support Branch Manager ... **Summary** : The Regional Support Specialist Supervisor provides critical administrative, operational and...This role will serve as the first point of escalation for questions and issues. The Lead will manage… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …**2. Care and Treatment planning:** Collaborate with patients, families, community support , and healthcare providers to develop individualized care plan based off ... Crisis Intervention and Stabilization:** Provide immediate crisis intervention, including de- escalation techniques, brief counseling, safety planning to help stabilize… more
- Truist (Richmond, VA)
- …processes, compliance reports and standard operating procedures, as required, to support the Corporate Vendor Management Program 2. Identifies and manages vendor ... and ensures efficiency of the Talent/RPO team policies and procedures that support optimal training and process-level documentation. 9. Assists with the maintenance… more
- American Airlines (Fort Worth, TX)
- …Professionals overseeing technology spend categories such as hardware, software , infrastructure, and services suppliers, ensuring optimal team performance ... period. + Manage supplier performance by addressing conflict resolution, escalation , and resolution procedures promptly and effectively, ensuring issues are… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …and supervises staff. + Serves as a subject matter expert and point of escalation within a technological domain or service. + May manage projects and budgets. + ... Facilitates the design and solutions to support faculty, staff, and students. Collaborates with other groups within the University. + Performs related… more
- Select Medical (Mechanicsburg, PA)
- …member for resolution. The Support Specialist I reports to the Help Desk Manager . The Support Specialist I is challenged with handling the interaction with ... orientation program -Team-oriented environment -Hands-on training to help desk The Support Specialist is responsible for delivering quality customer service by… more