- Ford Motor Company (Dearborn, MI)
- …highly available ingress patterns across multi-cluster and multi-region environments. * **Developer Support & Troubleshooting** : Serve as an escalation point ... DevOps skills, and a passion for improving how developers build and ship software . * **Developer Experience Leadership** : Lead DevEx strategy across the GKE… more
- Logitech (Austin, TX)
- …and external agencies to ensure timely and effective resolution. + Support Company Strategy: Analyze and make independent recommendations regarding solutions to ... Develop, implement, and maintain security policies, processes, and controls to support the global Logitech physical security program. + Audits & Investigations:… more
- American Express (Phoenix, AZ)
- …efforts to resolve urgent cybersecurity issues efficiently + Provides technical escalation support during EMIM bridges, conducting in-depth analysis and ... As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills,… more
- Allison Transmission (Indianapolis, IN)
- …to improve service quality. + Collaborate with IT leadership to align end-user support with broader IT and business objectives. + Develop and maintain IT service ... root cause analysis, and continuous improvement initiatives. + Serve as the escalation point for service delivery issues, ensuring prompt resolution of complex… more
- Ultralife Corporation (Newark, NY)
- …product development & engineering tasks, including requirements definition, hardware/ software /firmware development, testing, validation, and production transition. + ... and maintain strong relationships with current and potential customers, by being escalation point of contact for engineers. + Team Management & Development: Hire,… more
- Amazon (Seattle, WA)
- …including MTSA's, amendments, and expansions. In addition, IPM serves as an escalation point for both our internal and external partners, manage contractual service ... experience. Key job responsibilities Key Responsibilities for this position . Support and/or drive special projects for infrastructure improvements and risk… more
- Anywhere Real Estate (St. Paul, MN)
- …the first point of escalation for branch and team while managing Regional Support Specialist (RSS) workflow and office coverage. + Coach and mentor RSS's in the ... offices. This role serves as the first point of escalation , and they manage the workflow of the team...communication and collaboration. + Manage compliance issues. **Branch Leader Support :** + Collaborate with Branch Manager to… more
- US Bank (Minneapolis, MN)
- …communication plans that allow you to keep your stakeholders and clients informed and support escalation and rapid removal of roadblocks. You will need to ... we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our… more
- Janus Henderson Investors (Denver, CO)
- …taking is intentional, transparent and aligned with client objectives. You will support the Portfolio Managers in continuously improving the risk / return profile ... all sources of risk in the portfolios covered, and taking ownership of escalation and resolution of issues when identified. You will also help Portfolio Managers… more
- Beth Israel Lahey Health (Charlestown, MA)
- …a difference in people's lives.** Responsible for delivering world class field support services across all BILH entities and its affiliates. Using the Information ... Management suite provided, this Tier 2 and 3 in-person support position is responsible for all aspects of customer...requests and incident management. This includes acting as an escalation point on tickets not resolved by the Service… more
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