- Beth Israel Lahey Health (Charlestown, MA)
- …a difference in people's lives.** Responsible for delivering world class field support services across all BILH entities and its affiliates. Using the Information ... Management suite provided, this Tier 2 and 3 in-person support position is responsible for all aspects of customer...requests and incident management. This includes acting as an escalation point on tickets not resolved by the Service… more
- Microsoft Corporation (Annapolis Junction, MD)
- …stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of ... success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and… more
- Insight Global (Brunswick, GA)
- …recovery improvements. * Manage vendor relationships, contracts, and budget planning for hardware, software , and services. * Serve as an escalation point for ... and data center virtual infrastructure, ensuring scalability, redundancy, and security to support 24/7 patient care operations. * Manage, mentor, and develop network… more
- Capital One (Bloomington, MN)
- …procedures for upgrades. + Train end users on usage of computer hardware, software correct escalation procedures. + Develop and manage effective professional ... Senior Platform Engineer (Network Support ) Do you love building and pioneering in...Networking, storage, proxy, etc.) + Update on status to manager and users through calls, IM, email and in-person… more
- M&T Bank (Chicago, IL)
- …accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Maintaining M&T internal control standards, including ... Specialist) certification if corporate trust focus + Strong skills in pertinent software applications, with ability to learn new applications + Experience working in… more
- M&T Bank (Clanton, AL)
- …other items; summarize these findings for senior management to support business development-related activities. Utilize phone calls, emails, and/or ... accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and… more
- SAP (Herndon, VA)
- …must have manager 's approval to transfer. SAP NS2 Secure Cloud Support organization is seeking a highly skilled SAP IBP Data Integration Specialist with ... and a variety of benefit options for you to choose from. **SAP NS2 Support Engineer (IBP Data Integration) - Virtual** **COMPANY DESCRIPTION** SAP is the global… more
- Dollar Tree (Litchfield Park, AZ)
- …DC Technical Support Specialist Reports to: DC Technical Services Manager (Directly) Director of Technical Services (Indirectly) The DC Technical Support ... Mobile PDT devices and telecommunications while reporting to the DC Technical Services Manager for other projects and support needs. Direct on-site support… more
- Autodesk (Atlanta, GA)
- …full record of each issue and resolution + Act as a mentor and escalation point for Customer Support Associates regarding product, high-risk tickets, and process ... are looking for someone to join our world-renowned Customer Support Team. With offices all over the globe, we...Plus, you will become a knowledgeable asset in construction software looking to transform a multi-trillion industry. This is… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- …Documents and Work Instructions at the direction and/or request of the IT Service Support Supervisor, IT Systems Support Manager , or Director. Reviews ... documentation. Provides additional and continued training as need in support of integrated hardware & software systems....+ Additional responsibilities as directed by the BTS Service Support Supervisor, BTS Service Support Manager… more
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