- Vertafore (Denver, CO)
- $21.64 / hourly Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides ... Denver, Colorado, with offices across the US, Canada, and India. The AR Support and Collections Specialist is responsible for providing triage services on all… more
- Entre Technology Services (Bozeman, MT)
- …Software Troubleshooting * Solution Delivery * Systems Troubleshooting * IT Help Desk Software * Remote Support Software Job Responsibilities: * Provide ... Technology Services we provide exceptional onsite and remote IT support to small and medium size businesses across Montana,...daily duties will be assisting the service desk, handling escalation tickets and working on multiple small to medium… more
- Fujifilm (Little Rock, AR)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...with timely responses. + Works on 3rd party hardware, software , and network related issues that are sold or… more
- University of Rochester (Rochester, NY)
- …via email when necessary. Troubleshoots issues or delegates to appropriate personnel or manager as needed. Utilizes job aids to assist with routing and escalation ... required **KNOWLEDGE, SKILLS AND ABILITIES** + Standard office equipment, software systems such as SOFT and eRecord **.** Familiarity...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- SAIC (Washington, DC)
- …resolving and completing assigned tasks and change requests and will act as an escalation for support issues. The candidate will also be responsible for applying ... and manages Keyfactor/CA, MS Entra, KiteWorks, BeyondTrust, Quest Password Manager , Delinea Privilege Manager , Varonis, and multiple...5pm and 7pm daily. + Once every 2-3 months support server infrastructure in a 24x7 on-call escalation… more
- CAE USA INC (Tampa, FL)
- …Sr. Network Engineer participates in all aspects of design, analysis, implementation and support of network platforms, software or other solutions to ensure the ... enterprise network for day-to-day activities and serve as an escalation point during enterprise outages + Support ...support of negotiation and management of carrier services, software , and hardware maintenance contracts + Work with IT… more
- AeroVironment (Germantown, MD)
- …a member of the IT Service Desk team and serves as the highest technical escalation point for end-user support . This role is responsible for resolving highly ... and IT leadership to enhance system reliability, user experience, and support effectiveness. **Position Responsibilities** 1. Critical Incident Resolution + Act as… more
- Oracle (Carson City, NV)
- …in operational rotations as either primary or secondary responder. Provide break/fix support for events, serve as an escalation point for remediation, ... executable tasks and delegate as needed; collaborate with network software teams early in the design lifecycle to develop...escalation point for network events and provides break-fix support for large-scale events. + Serves as principle point… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …Operations and IT policies and procedures; + Provide immediate problem resolution or escalation to the appropriate level of support /management; + Record actions ... calls on an as-needed basis; + Receive requests for software installation, assistance, and/or support from end...and other telephony tasks as directed by the communications manager ; + Create and maintain documentation as it relates… more
- M&T Bank (Buffalo, NY)
- …OJT responsibilities vary by department and are assigned by the department manager . The position may be responsible for additional projects as assigned by ... the department manager or Leadership Development Manager -MDP. **Department Description:**...fee benchmarking and third-party service provider reviews as requested. Support new business development by assisting with completion of… more
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