- Pearson (Baltimore, MD)
- …+ Provide mentoring to Service Desk teams supporting our customers + Primary escalation point of contact for support desks, accepting requests through ticketing ... for our customers nationwide. Candidates should have practical experience in the support and administration of various IT services. We are looking for someone… more
- CVS Health (RI)
- …Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support , this role requires a detailed knowledge of ... each and every day. **Position Summary** **As a Technical Support Representative, you will be working in a positive...problem escalation and follow-up processes to ensure timely resolution of… more
- M&T Bank (Boston, MA)
- …+ Directs the daily workflow of regional "headquarter" office administrative support team. Exercises supervisory authority over team responsible for supporting ... senior executives and activities in the office. Provides operational support for meetings and events for employees and customers held at the location. Manages the… more
- Vertafore (Denver, CO)
- $21.64 / hourly Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides ... Denver, Colorado, with offices across the US, Canada, and India. The AR Support and Collections Specialist is responsible for providing triage services on all… more
- Entre Technology Services (Bozeman, MT)
- …Software Troubleshooting * Solution Delivery * Systems Troubleshooting * IT Help Desk Software * Remote Support Software Job Responsibilities: * Provide ... Technology Services we provide exceptional onsite and remote IT support to small and medium size businesses across Montana,...daily duties will be assisting the service desk, handling escalation tickets and working on multiple small to medium… more
- Fujifilm (Little Rock, AR)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...with timely responses. + Works on 3rd party hardware, software , and network related issues that are sold or… more
- University of Rochester (Rochester, NY)
- …via email when necessary. Troubleshoots issues or delegates to appropriate personnel or manager as needed. Utilizes job aids to assist with routing and escalation ... required **KNOWLEDGE, SKILLS AND ABILITIES** + Standard office equipment, software systems such as SOFT and eRecord **.** Familiarity...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- SAIC (Washington, DC)
- …resolving and completing assigned tasks and change requests and will act as an escalation for support issues. The candidate will also be responsible for applying ... and manages Keyfactor/CA, MS Entra, KiteWorks, BeyondTrust, Quest Password Manager , Delinea Privilege Manager , Varonis, and multiple...5pm and 7pm daily. + Once every 2-3 months support server infrastructure in a 24x7 on-call escalation… more
- AeroVironment (Germantown, MD)
- …a member of the IT Service Desk team and serves as the highest technical escalation point for end-user support . This role is responsible for resolving highly ... and IT leadership to enhance system reliability, user experience, and support effectiveness. **Position Responsibilities** 1. Critical Incident Resolution + Act as… more
- CAE USA INC (Tampa, FL)
- …Sr. Network Engineer participates in all aspects of design, analysis, implementation and support of network platforms, software or other solutions to ensure the ... enterprise network for day-to-day activities and serve as an escalation point during enterprise outages + Support ...support of negotiation and management of carrier services, software , and hardware maintenance contracts + Work with IT… more
Recent Jobs
-
Network Developer 4
- Oracle (Helena, MT)
-
Principal/Sr. Principal Engineer RF Microwave Design Engineer
- Northrop Grumman (Baltimore, MD)
-
Senior Network Engineer
- Dartmouth Health (Claremont, NH)
-
QA Testing Engineer - INTL India
- Insight Global (Pittsburgh, PA)