- Bank of America (Charlotte, NC)
- …motivate, convey the "why" and connects contributions to business results. + Risk Manager : Leads and encourages the identification, escalation and resolution of ... are required as the individual must interface with application developers, support teams, software vendors and management staff. **Desired Qualifications:**… more
- MyFlorida (Tallahassee, FL)
- …proper use of email articles and escalation procedures were followed + Proper escalation of calls if additional support is needed: calling Contact Center ... desk, Administrator on call, or the individual bureaus support desks + Use of the following software...without any bias. Attend some of the Contact Center manager meetings, bureau meetings and keep up to date… more
- Kelly Services (Troy, MI)
- …generate regular reports, and provide data insights to drive informed decisions. **Service Escalation Management** + Act as the primary escalation point for ... program and other special projects. **Business Reviews** + Create and support regular business reviews with ENG locales, delivering actionable insights, clear… more
- WestCare Foundation (Doral, FL)
- …the 16 1/2 year-old staffing and Youth Transitional Plan to the Case Manager for Court submission. + Prepare documentation to demonstrate efforts made in providing ... self-esteem, employability, personal development, and social skills. + Offer support to youth in personal skills, including self-esteem, conflict resolution,… more
- Fluor (Greer, SC)
- …and document solutions + Reassign hardware or software issues that require escalation to the right person (technician, admin, manager ) if necessary + Answer ... automotive manufacturing environment + Must have previous experience in support and maintenance of hardware and software ...in support and maintenance of hardware and software including user workstations in a production environment +… more
- Techtronic Industries North America, Inc. (Olive Branch, MS)
- …results-oriented and sometimes highly stressful environment. + Act as a first level escalation support for the maintenance teams to locally or remotely ... IT strategy and identify solutions, automating business processes, developing custom software solutions, providing, and governing access to data, evaluating, and… more
- MSys Inc. (Cayce, SC)
- …support cross functional infrastructure needs and initiatives. + Provide Tier 3 escalation support for complex technical issues affecting identity, access, or ... coordinate with the IT Operations Director and IT Section Manager on special projects, daily assignments, tasks and coordinate...but not limited to the following: + Administer and support on premises Active Directory and Azure Active Directory,… more
- General Dynamics Information Technology (Fort Campbell, KY)
- …1 and Tier 2 problem identification, diagnosis and resolution of problem + Provide support for the escalation and communication of status to agency management ... 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract + IAT II… more
- GE Vernova (NE)
- …The EHS Lead Specialist NAM position reports hierarchically to the Specialty Teams EHS Manager and provides day-to-day EHS support for a set of sites within ... site levels from multiple sites/geographical separations. Serve as an escalation point for customer resolution and POC for multi-site...levels (ie, Gensuite, Complyworks, Box, etc.) + Provide EHS software application support to assigned GE &… more
- ARAMARK (Rockville, MD)
- …conferences, new user and systems config and setup. + Act as a technical support resource to the Helpdesk for ticket escalation , providing complex problem ... goals and reporting metrics + Attend daily and weekly team meetings + Hardware and software maintenance + Support security policies + Support system change… more
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