- CenterWell (Phoenix, AZ)
- …please specify this on application/resume when applying + Previous experience in a Specialty Pharmacy setting + Previous experience with Pharmacy Benefits ... when appropriate. Additional tasks that are not directly phone call related include but are not limited to: +...quality. Through our home delivery and over-the-counter fulfillment services, specialty , and retail pharmacy locations, we provide… more
- Henry Ford Health System (Troy, MI)
- …supervise, organize and coordinate the HMO, Medicare Advantage and Federal Government call center operations associated with HAP's Customer Service Department, ... based on trends to maximize the efficiency of the call center productivity. + Ensure compliance with...complaint resolution. + Coordinate with Marketing, Membership & Billing, Pharmacy , and Finance Divisions in the resolutions of service… more
- Grifols Shared Services North America, Inc (Albany, NY)
- …Current calls include but are not limited to: Neurologists, Immunologists, Allergists, Specialty Pharmacy companies, Infusion Center and Hospital accounts ... Understand how to work regional/local systems, centers of excellence, patient advocacy, specialty pharmacy customers and individuals involved with the customer… more
- AssistRx (Overland Park, KS)
- …excellence. Reports to Director, Pharmacy . + Maintains and improves call center operations by monitoring system performance, identifying and resolving ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Stanford Health Care (Palo Alto, CA)
- …you'll have the opportunity to work at a leading academic medical center that champions patient safety, innovation, and research excellence. Join a multidisciplinary ... implementation. What We're Looking For: * Previous Epic Willow Inpatient/Ambulatory/ Specialty Certification (or willingness to obtain). * Prior experience in… more
- US Tech Solutions (May, OK)
- …+ Maintain professional and technical knowledge of drug and disease-states for the Specialty Pharmacy programs administered within the Case Review Unit. + ... clinical reviews of medical data collected to perform prior authorization for specialty medications. The clinical pharmacist will apply clinical knowledge to plan… more
- Actalent (Jeffersonville, IN)
- …is required, along with reliable high-speed internet. The role operates within a call center environment, and shifts may vary, primarily between 8:30 AM ... caregivers, healthcare providers, and their staff in support of prescription and specialty drugs through telephonic interactions. The focus is on adherence to… more
- AbbVie (Orlando, FL)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... objectives, etc. in order to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call evaluation in order to… more
- AbbVie (Buffalo, NY)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... marketing objectives, etc. to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation to continuously improve… more
- AbbVie (Miami, FL)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... objectives, etc. in order to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call evaluation in order to… more