- The Salvation Army (Jamestown, NY)
- …Seeking an On Call Crisis and Services Advocateon our Jamestown Anew Center Team Our Part Time opportunities offer: . Generous time off every year including ... Term Life . Christmas Bonus . Wireless discount for Sprint or Verizon customers . Free parking SCOPE AND...exists to assist the Shelter Manager and the Anew Center Program Director in the delivery of Anew … more
- World Wide Technology (St. Louis, MO)
- …outcomes for organizations around the globe. Through its Advanced Technology Center , a collaborative ecosystem of the world's most advanced hardware and ... and resiliency + Do your part in release and sprint planning, story creation, sprint testing, regression...Provide follow on support for post-production release features including on- call rotation support (approximately 1 week per quarter) +… more
- Insight Global (Silver Spring, MD)
- …* Experience developing reporting and dashboards in Salesforce * Experience on a call center setup within Salesforce * Excellent presentation skills with the ... in Agile processes including daily standups, demos, retrospectives, and sprint planning * Documenting development processes, technical designs, and other… more
- M&T Bank (Wilmington, DE)
- …experience our bankers use to service M&T Bank Customers; both in branch, and in the call center . You will oversee design operations for a design team that is ... this space. You will own the orchestration of design ceremonies, sprint rhythms, documentation processes, and stakeholder collaboration; keeping us aligned,… more
- Robert Half Technology (Philadelphia, PA)
- …and collaboration skills to work effectively with cross-functional teams. * Experience with call center operations and mobile applications is a plus. * ... support quality assurance processes. * Develop end-to-end test plans aligned with sprint schedules and project timelines. * Actively participate in Agile ceremonies,… more
- CGI Technologies and Solutions, Inc. (Hartford, CT)
- …pain points. * Collaborate with stakeholders in regulatory compliance, claims processing, call center management, billing, and underwriting to gather and ... ensure system scalability. * Own the product backlog, define sprint goals, and ensure on-time delivery of high-quality product...Deep understanding of healthcare operational domains such as: o Call center workflows o Claims and billing… more
- General Dynamics Information Technology (Baton Rouge, LA)
- …security, and authentication (IAM policies, roles, permissions). - Experience with contact center architecture, IVR design, and call routing strategies. - Strong ... Systems Engineer** to design, implement, and maintain our **Amazon Connect** cloud contact center solutions. The ideal candidate will have at least two years of… more
- CGI Technologies and Solutions, Inc. (Indianapolis, IN)
- …billing, and underwriting. * Hands-on experience working with Applied Epic and Guidewire (Policy Center , Billing Center , or Claim Center ). * Familiarity with ... to work in agile development environments and participate in sprint planning, retrospectives, and stand-ups. Other Information: CGI is...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit… more
- Zoom (San Jose, CA)
- …ensure we have a clear understanding of customer problems; + Obtain exact call records by acquiring logs, capturing files, calling numbers and gathering any account ... not limited to: basic calls, hold, transfer, recording, merge call , upgrade to meeting, network changes; and + Work...help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms,… more
- VetsEZ (PA)
- …+ Experience with Genesys or other contact center platforms. + Knowledge of call center KPIs (eg, AHT, FCR, CSAT). + Prior healthcare consulting, military, ... stories, features, and documentation. + Support JIRA-based requirement tracking and sprint documentation. + Collaborate with IT to identify technical dependencies… more