- Steampunk (Mclean, VA)
- …work experience + 3+ years of experience in human centered design, facilitation, service design, or customer experience + Demonstrated experience in coordinating ... **Overview** As a Steampunk ** Service Designer** , you will be responsible forguiding...team to ideate on and test solutions and achieve Sprint goals. **Qualifications** **Required Skills:** + Must be a… more
- SMBC (Phoenix, AZ)
- …tune and optimize system performance. + Automate key SRE metrics and IT Service Operations processes including customer impact, % availability of critical ... it all the right way (from technology infrastructure to modern marketing to customer experience). The anticipated salary range for this role is between $78,000.00… more
- Humana (Des Moines, IA)
- …user stories and prioritizing product backlog. The PO represents the voice of the customer to the team and should articulate WHAT is to be delivered but leave ... conflicting priorities based on value to the business and customer ; + Engage with the CIAM Product Manager, stakeholders...the backlog; + Articulate and manage the product / sprint backlog that enables the delivery of objectives &… more
- J&J Family of Companies (New Brunswick, NJ)
- …humanity. Learn more at https://www.jnj.com/. This role will lead the GS Service Management Transformation Products. Leading the delivery and support of the ... you will take end-to-end ownership of the ServiceNow SMT ( Service Management Transformation) products and initiatives and collaborate with...and feedback. + Act as the "voice of the customer " within the squad to ensure the team "builds… more
- CACI International (Chantilly, VA)
- …Scrum Master Certification + Bachelor's degree or equivalent experience + Relevant customer service experience + PMP Certification **Company Overview:** CACI is ... requirements + Review/Approve/Maintain project documentation in support of the Customer CM process + Plan and manage Sprint... Customer CM process + Plan and manage Sprint cycles + Build and manage strong customer… more
- HP Inc. (Palo Alto, CA)
- …strategy, and roadmap for AI products to align with business goals and customer needs. + Market Research and Customer Analysis: Conducting thorough market ... and Functionality: Prioritizing features and functionalities based on market demands, customer feedback, and business objectives to drive product success. + Staying… more
- Synchrony (Alpharetta, GA)
- …AVP will lead the development and the production support of our customer communications and alerts applications by creating and developing thoughtful solutions to ... will influence a large cross functional team to deliver awesome cutting edge customer communications applications. Are you up for the challenge? + Learn quickly and… more
- Wells Fargo (Charlotte, NC)
- …products we provide to customers + Automate key SRE metrics and IT Service Operations processes including customer impact, availability of critical business ... are integrated with CI/D and work with application teams to ensure products and service we provide are always on. **In this role, you will:** + Instantiate Site… more
- Sartorius (Ann Arbor, MI)
- …tasks will be to conduct market research, competitive analysis, and gather customer feedback to identify opportunities for product enhancement and innovation. + ... ensuring timely delivery of high-quality features and enhancements that meet customer expectations and business objectives. + You will champion Agile development… more
- CACI International (VA)
- …a ServiceNow Platform Administrator with agile methodology experience to support our DoD customer to implement an enterprise IT service delivery model that ... to enable mission success and improve end user experience across the customer environment. On this program, CACI will deliver enhanced capabilities and services… more