- The Hertz Corporation (Montgomery, AL)
- …looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our service recovery model. ... As the ** Senior Director of Customer Care & Service Recovery** ,...Atlanta, Oklahoma City, Estero FL **What You'll Do:** 1. Contact Center Leadership - Operations, Revenue, and… more
- Amazon (New York, NY)
- …we grow. You will be playing a crucial role in developing the next generation contact center , and get the opportunity to design and deliver scalable, resilient ... Data and more. About the team Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal… more
- CARMAX (Richmond, VA)
- …end to end omni channel experience as customers shop on our website, with our contact center , and in our stores. Our team tackles this work while ensuring ... CarMax, the way your career should be! Job Description ** Senior Analyst, Retail Strategy & Analytics:** **About The Team**...Center (CEC) Strategy** - Works to ensure CarMax's contact center provides exceptional service to customers… more
- Entergy (Little Rock, AR)
- …operational functions to ensure optimal deliver of customer service inside the contact center organization. As operational leader, this position is accountable ... deliverables for the ESS business plan + Collaborate with senior management and OPCOs to improve customer experience and...+ MBA preferred + 5+ Direct experience leading a contact center training and process function. +… more
- Amazon (Seattle, WA)
- …no-brainers to buy and easy to use. Amazon Connect is an easy-to-use cloud contact center service that helps businesses of all sizes deliver superior customer ... with engineering, AI, and design teams to reimagine both customer self-service and contact center experiences. This role offers the opportunity to shape the… more
- ServiceNow, Inc. (Chicago, IL)
- …today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our ... opportunities. S/he will serve as the main point of contact for the AMS based Automotive account sales teams....will help our account teams to connect with more senior and C-suite stakeholders and take our messaging, communications… more
- J&J Family of Companies (Raritan, NJ)
- …will work with multiple senior security team members as well as senior Information Technology leaders. **Key Responsibilities:** + Lead the development and ... senior leaders. + Partner with business units and technology teams to ensure policies are understood, adopted, and...request an accommodation, please email the Employee Health Support Center (###@its.jnj.com) or contact AskGS to be… more
- Amazon (Austin, TX)
- …delivery, and communicating results to senior leadership - Experience in technology , manufacturing industry or data center procurement - Proven track record ... will shape the future of AWS and the data center liquid cooling industry. In this role you will...to end supply chain of liquid cooling products and technology that serve AWS global demand. You will work… more
- Amazon (New York, NY)
- … technology products Preferred Qualifications - Experience in influencing senior leadership through data driven insights - Experience working across functional ... Description Sub Same Day is looking for a Senior Product Manager with a strong delivery record...will be owning and executing strategic, cross-functional operations and technology projects for the Same Day Operations Integrations team.… more
- Amazon (New York, NY)
- …high technology . We're looking for an accomplished Sales Leader deeply familiar with Contact Center as a Service and generative AI, to lead the CXE business ... right thing for customers - Strong CX background with history of growing a Contact Center , VDI, or Unified Communications business. Amazon is an equal… more