- The Hertz Corporation (Atlanta, GA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Palo Alto Networks (Santa Clara, CA)
- …win with precision. **Your Career** As a Senior Product Manager for IT Customer Experience , you will be instrumental in defining and driving the product ... Portal. + Collaborate with cross-functional teams (Engineering, Support, Sales, CX ) to gather requirements, define user stories, and ensure...journey. + Act as a subject matter expert for customer experience within IT, advocating for … more
- Vivint (UT)
- … customer service ecosystem. This role is focused on enhancing customer experience , increasing operational efficiency, and driving digital transformation ... smarter, safer and more sustainable homes. **The Role:** The Sr . Manager of Customer Care Self-Service is...leader with a strong background in contact center technology, customer experience design, and data-driven optimization, capable… more
- The Hartford (Hartford, CT)
- …power customer experiences. As the Director of AI Data Intelligence for Customer ( CX ), you'll lead the design and delivery of next-generation platforms that ... Intelligence Strategy + Define and execute a multi-year roadmap for AI-driven customer intelligence platforms, aligned with enterprise CX and data strategy. +… more
- Arrow Electronics (Marlborough, MA)
- **Position:** Sr Product Manager **Job Description:** **Join the Team Powering Trusted Intelligence** At SiliconExpert, we're transforming one of the world's most ... **Join us. When intelligence is trusted, innovation never stops.** ** Senior Product Manager** - AI Platform will lead product,...will lead product, engineering, data, design, sales, marketing, and CX to build the next generation AI-powered SaaS &… more
- Amazon (New York, NY)
- …of designers focused on developing our north star vision for a transformational customer experience . You will be instrumental in building and maintaining key ... inform design decisions. About the team The Fashion Subsidiary Customer Experience org leads both Zappos and...- Bachelor's degree, or BS degree Preferred Qualifications - Experience presenting to and effectively advising senior … more
- Travelers Insurance Company (Hartford, CT)
- …used across senior leaders. + Lead and execute on complex CX -focused analyses to quantify insights, design experiential metrics, and identify opportunities for ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Amazon (New York, NY)
- …and with key external partners - Manage prioritization and trade-offs among customer experience , advertiser experience , performance and operational support ... by millions of active users globally. We solve significant customer problems in the consumer electronics space through devices,...and machine learning. We are looking for an innovative Sr . Manager - Tech to lead global expansion of… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …and data systems. + Integrate AI-driven automation and machine learning models to enhance Customer and Agent Experience ( CX and AX). + Implement and ... Development * Hiring Immediately *_ **Welcome to Love's:** The Sr . Unified Communications Engineer is a seasoned technical leader...manage agentic AI-powered voice recognition , speech analytics, and natural language processing… more
- Oracle (Denver, CO)
- … successfully leading, solutioning and/or managing Oracle SaaS Cloud Implementations for ERP, CX , HCM, EPM and/or SCM. + Proven experience managing and ... a team of matrixed resources and cross-functional processes. + Comfort and experience in communicating with senior level executives, key stakeholders, and… more