- Amazon (New York, NY)
- …are seeking a head of Customer that will report directly into the Chief CX Officer. Basic Qualifications - Experience managing teams - Experience using ... the voice of the customer and biggest customer advocate in senior leadership meetings About... leadership meetings About the team The F2 Subsidiary Customer Experience org supports both Zappos and… more
- Rubrik (Palo Alto, CA)
- …to drive customer retention, profitable renewals, sales effectiveness, enhanced customer experience , and overall business impact. The ideal candidate will ... performance indicators (KPIs), and success measures that demonstrate the business and customer experience impact of assigned programs. + Continuously identify… more
- Amazon (Seattle, WA)
- …businesses and its partners to support regionally-contextual initiatives and to enable a customer experience that allows for a seamless shopping experience , ... Amazon Fresh to name a few. We own the CX and services that power the discovery and selection...Define and improve metrics to gain insight into the customer experience and track progress towards goals.… more
- Global Industrial (Buford, GA)
- …to step into a Manager role. Competencies and skills * 3-5 years of experience in CX Operations, Business Analytics, Workforce/QA, or Process Improvement roles. ... address gaps. * Present insights and performance trends to mid- and senior -level stakeholders. 2. Cross-Functional Operational Programs * Lead and support execution… more
- Oracle (Lincoln, NE)
- …to have: + Experience Supporting Oracle Fusion Applications (HCM, SCM, ERP, CX ). + Working knowledge of REST APIs, JSON payloads, and data integrations. + Python ... to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for ...customers in solution adoption, and ensuring a high-quality support experience . The ideal candidate has strong analytical skills, … more
- Coinbase (Des Moines, IA)
- …that influence company strategy. * Drive organizational initiatives to scale customer experience analytics through better systems, automation, and governance. ... background in machine learning, experimentation, and statistical analysis applied to product, customer experience , or operations. * Proven ability to partner… more
- Legrand NA (Richardson, TX)
- …discernment. Build confidence in learner to be able to provide excellent customer experience . Review and adjust training delivery through feedback mechanisms ... applications, and configurations . + Advise and contribute to Product Marketing, Customer Experience , Product Management, Sales, and Service teams to improve… more
- FST Technical Services (New York, NY)
- …in building engineering, construction and/or commissioning including 7 years of management experience + Proven track record and excellent customer relation ... FST Technical Services' Commissioning ( Cx ) division is among the nation's leading ...and develop a team of high-performing Engineering Managers and Senior Engineers. + Work on high-profile projects that define… more
- HCA Healthcare (Nashville, TN)
- …experience with Devops required + Experience with Agile and Scrum Preferred + Experience with Genesys CX Cloud Preferred + Experience with Five 9, ... assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off,… more
- IBM (Houston, TX)
- …* Oracle Cloud Certification (eg, Oracle Cloud Infrastructure, Oracle ERP Cloud, Oracle CX Cloud). * Experience in business transformation and growth strategies ... optimization of Oracle Cloud solutions (eg, Oracle ERP, Oracle CX , Oracle SCM) for CPG clients, ensuring alignment with...that drive growth across sales, supply chain, marketing, and customer service in the CPG sector. * Offerings Expansion:… more