- Mass Markets (AR)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Verint Systems, Inc. (Boston, MA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and… more
- PNC (Pittsburgh, PA)
- …successful in this position. **Preferred Skills** Account Management, Competitive Strategies, Customer Experience ( CX ), Negotiation, Operations Management, ... business segment or sub segment. Ensures consistency of execution and alignment with customer experience strategy. + Supervises the deployment of tools and… more
- PNC (Orlando, FL)
- …successful in this position. **Preferred Skills** Account Management, Competitive Strategies, Customer Experience ( CX ), Negotiation, Operations Management, ... to the company's success. As a Sales & Client Experience Specialist Senior within PNC's Retail Bank...for this position. **Job Description** + Supports sales and customer experience strategy execution. Is accountable for… more
- Capgemini (Chicago, IL)
- …planet. **Your Role** _We are seeking dynamic Senior Consultants within frog's Customer Experience ( CX ) Transformation team, which focuses on Customer ... Capgemini Invent / frog - Contact Center Transformation - Senior Consultant At Capgemini Invent, we believe difference drives...similar to help a brand reach and deliver their customer experience in the right channel, at… more
- Publicis Groupe (Irving, TX)
- …Product Management (eg, CSPO, Pragmatic Institute, or similar). + Experience in customer experience ( CX ) strategy and omnichannel product development. + ... through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United… more
- Coinbase (Salem, OR)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role ... team is dedicated to eliminating compliance challenges, empowering our customer experience via self-service and automation, and... customer support interactions to build an effortless experience . As a Senior Data Analyst on… more
- Comcast (New York, NY)
- …genetic information, or any other basis protected by applicable law. **Skills:** Leadership; Customer Experience ( CX ); Service Levels; Customer Feedback; ... brand. The goal is the delivery of an excellent Customer Experience across the product suite. The...of creative problem solvers or; At least 4+ years Sr . Level experience with FreeWheel products and… more
- Celestica (San Jose, CA)
- …rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and ... languages like Python/Go is a major plus * Must have direct customer interface experience * Must have experience is writing technical documentation (eg)… more
- Steampunk (Mclean, VA)
- …apply the latest design methods and technology tools and trend to enhance the overall customer experience ( CX ) to engage and inspire people seeking lawful ... **Overview** As a ** Senior Service Designer,** you will be responsible for...experience in human centered design, service design, and/or customer experience design, translating user needs into… more