- Comcast (Philadelphia, PA)
- …status, genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Net Promoter Score (NPS); Business ... engineering community. **Job Description** **WHAT YOU WILL DO** + Senior -level position to create, lead, and engage with Steering...for how you do your job. + Own the customer experience - think and act in… more
- Amazon (New York, NY)
- … leading leaders with proven results - Leadership experience in a customer -facing role in the CX /VDI technology industry Preferred Qualifications - ... customers to provide a broad array of AI powered customer experience services that deliver personalized service...sales skills - Track record of building rapport with senior customer executives (eg CEO, CIO, CTO),… more
- dsm-firmenich (Piscataway, NJ)
- ** Sr Specialist Customer Experience ** **Piscataway, NJ, US** **Band J** We have an immediate opening for Sr . Specialist Customer Experience in ... year of comparable business experience preferred, or 4 years experience in Customer Care/Sales/Logistics related function + Understanding of plant/warehouse… more
- Pfizer (New York, NY)
- … CX Leads who are embedded across Commercial Forward Impact Teams, driving customer experience transformation at unprecedented scale and speed. This role is ... at the intersection of people leadership, operational excellence, and customer experience innovation, the Director ensures consistent...during critical phases or surge periods + Serve as senior CX advisor to Forward Impact Teams… more
- Amazon (San Francisco, CA)
- …first line of support when it comes to identifying issues that can impact the customer experience , and this role will ensure we are meeting our commitments to ... serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior...it comes to identifying issues that can impact the customer experience , and this role will ensure… more
- Subaru of America (Camden, NJ)
- …customer focus with ability to analyze, understand, and create linkages between customer experience ( CX ), business processes, and information technology ... activities. + Familiarity with IT systems, information architecture, user experience principles, networks, backend systems, call centers, and telecom systems.… more
- Warner Bros. Discovery (New York, NY)
- …understanding of current AI landscape, models, and with AI use cases within the CX and insights space . + Experience creating dashboards. Salesforce, Looker, ... thrive. Your New Role As an Analyst on the CX Data & Insights team, you will lead the...workflows that make it faster and easier to understand customer pain points. This is an insights role rooted… more
- Keurig Dr Pepper (Burlington, MA)
- …Marketing Content: Identify product and program-specific messaging opportunities by brand to enhance customer experience ( CX ) and improve SEO. Develop and ... Digital Experiences - Retail Digital Shelf As the Digital Experience Manager, you will be instrumental in ensuring the...in our Burlington, MA office and reports to the Senior Director of Digital Shelf. You'll support a wide… more
- CIBC (Houston, TX)
- …40 **Skills** Acquisitions, Advisory Services, Analytical Thinking, Company Due Diligence, Customer Experience ( CX ), Financial Modeling, Financial Research, ... and analysis, research, transaction structuring and to generally support the senior professionals with business development and transaction execution activities. The… more
- Amazon (San Francisco, CA)
- …Marketing, Product Management, Customer Service, Operations, Legal, Finance, and Senior Leadership - Experience collaborating with cross-functional teams - ... connected home. The Core NPI TPM team at eero is looking for an experienced Senior Software Technical Program Manager. As a Sr .TPM, you will be collaborating… more