• Sr . Director, Quality Customer…

    J&J Family of Companies (Raynham, MA)
    …Facilitate seamless communication and resolution of cross-functional issues impacting quality and customer experience . + Lead strategic improvement projects ... as automation, AI, and digital analytics to revolutionize quality processes and improve customer experience . Lead technology development projects to design… more
    J&J Family of Companies (08/30/25)
    - Related Jobs

  • Sr . Consultant Marketing Technology…

    Amazon (Chicago, IL)
    Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role ... drive end-to-end Customer 360, MarTech, Adtech, and customer experience transformations. As a Marketing Technology...and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical… more
    Amazon (07/12/25)
    - Related Jobs

  • Sr . Product Manager - Tech,…

    Amazon (Seattle, WA)
    …on Amazon and innovating with GenAI and agentic solutions? Amazon Customer Experience and Business Trends is seeking a Sr . Product Manager - Technical ... AI adoption and implementation best practices. About the team Customer Experience and Business Trends (CXBT) is...skills. - Ability to rapidly learn new domains to lead domain-specific discussions about processes, metrics and customer… more
    Amazon (08/14/25)
    - Related Jobs

  • Customer Experience Insights, VoC…

    Baylor Scott & White Health (Dallas, TX)
    … feedback into actionable insights that shape organizational strategy and elevate the customer experience . You'll lead the analysis of qualitative and ... team at Baylor Scott & White Health in the Customer Experience Office. In this role, you...position is hybrid. **ESSENTIAL FUNCTIONS OF THE VOICE OF CUSTOMER SENIOR ANALYST** **Program Strategy, Execution and… more
    Baylor Scott & White Health (08/24/25)
    - Related Jobs

  • Sr . Product Manager - Tech,…

    Amazon (Seattle, WA)
    …Amazon is looking for a Senior Product Manager, Technical to join our Customer Experience and Business Trends team. Our team's mission is to deeply ... and identify actionable insights. You will make recommendations to senior leaders, and partner with product and tech teams...methodologies to optimize efficiency and impact. About the team Customer Experience and Business Trends (CXBT) is… more
    Amazon (07/14/25)
    - Related Jobs

  • Customer Experience Strategy Analyst

    Entergy (Little Rock, AR)
    **Job Title:** Customer Experience Strategy Analyst **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Arkansas, LLC **Please note:** Authorization to ... will be filled at the Analyst II, III, or Senior level, based on the candidate's experience ...demonstrated success at the Analyst level.** **JOB SUMMARY/PURPOSE** The Customer Experience Strategy Analyst role is responsible… more
    Entergy (08/20/25)
    - Related Jobs

  • Senior Manager, Consumer Insights…

    Carter's/OshKosh (Atlanta, GA)
    …Buckhead office in our on-site (4 days) work environment. 30%: Customer Experience & Journey Insights + Lead end-to-end research across the apparel shopping ... UserTesting, etc.). + Lead and develop a team of customer experience researchers, instilling a strong culture of business impact, curiosity, and innovation.… more
    Carter's/OshKosh (08/30/25)
    - Related Jobs

  • Director, Customer Experience…

    Intuit (Mountain View, CA)
    …business hours. **How you will lead ** + Build and execute a vision for Customer Experience that is aligned to strategic customer segment expectations and ... is a: + Team & Talent Builder: Has substantial senior leadership experience , managing senior ...growth + Lead , organize and scale a Customer Experience (CX) practice within the organization.… more
    Intuit (07/17/25)
    - Related Jobs

  • Director of Application IT Product Management…

    Palo Alto Networks (Santa Clara, CA)
    …**Application Product Roadmap** . Your solutions will enable scalable operations, enhance customer experience , and drive adoption across internal and external ... acumen and influencing skills to shape strategic decisions and direction for customer experience (CX) operations through a combination of technology, data,… more
    Palo Alto Networks (08/22/25)
    - Related Jobs

  • Product and Customer Insights Manager,…

    Amazon (Arlington, VA)
    …this into analysis requirements and identify meaningful insights that help Amazon improve our customer experience - Study Management: lead large and complex ... Seller experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) is...metrics and methodology (eg, NPS, etc.) Preferred Qualifications - Experience working across functional teams and senior … more
    Amazon (07/16/25)
    - Related Jobs