- Amazon (Seattle, WA)
- …solutions. The CET team leads AI and Large Language Models (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop ... Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service...in developing and deploying AI-driven solutions that significantly impact customer experience and operational efficiency. Amazon is… more
- Amazon (Chicago, IL)
- Description We are seeking a Senior Customer Solutions Manager (CSM) to join our Global Healthcare & Life Sciences (HCLS) Industries team to work with one or ... this highly visible position, the CSM is a thought leader that acts as a trusted customer ...a natural problem solver motivated to deliver a great customer experience and love to reach and… more
- Citigroup (New York, NY)
- …that have held us back in the past. **Overview of the Role:** The Data Owner Sr Lead Analyst is a senior level professional responsible for delivering ... digital architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner...Data Quality team on options to resolve issues. + Lead assessment of data requirements, data standards and data… more
- Amazon (New York, NY)
- …drive measurable business results. This role sits at the intersection of customer experience , data analytics, and strategic planning, requiring both technical ... two Amazon Fashion subsidiaries, is seeking a strategic, data-driven Customer Engagement Leader to develop and execute...Customer Service teams on new engagement features and customer experience initiatives * Establish and track… more
- Amazon (Seattle, WA)
- …defect identification to enable more reliable downstream defect resolution that drives customer experience improvements throughout the consumer business. We work ... things done? Are you passionate about solving large scale customer and business problems? If so, then we're looking... Experience owning technology products Preferred Qualifications - Experience in influencing senior leadership through data… more
- Mass Markets (Las Cruces, NM)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... of your team. This is a management-level position. Prior experience in management, supervisor, or customer service...adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line customer… more
- Citigroup (Wilmington, DE)
- …points; participate in customer journeys and partner with Customer Experience to action improvement. + **Indirectly lead a team of Product managers** ... The **SVP, Partner Management Sr . Lead Officer** is accountable for...product is accurately portrayed in marketing across channels. + ** Customer experience /servicing models** : identify opportunities based… more
- The Hertz Corporation (Lihue, HI)
- … customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand ... The ** Senior Customer Operations Manager** focuses on...+ Resolve customer issues, ensuring a positive customer experience + Pro-actively drive the sales… more
- ThermoFisher Scientific (Pittsburgh, PA)
- …find cures for cancer. **Discover Impactful Work** The HPLC team is seeking a Senior Customer Training Specialist who will focus on developing, implementing, and ... training and support programs with the objective of driving customer experience with our liquid chromatography products...products and services, which form part of a complete customer solution. + Lead Customer … more
- Amazon (Seattle, WA)
- …the forefront of building scientific and analytical solutions that directly impact the customer experience and seller success. You will dive into complex ... while empowering sellers to excel and delight. As a Sr . Data Science Manager, you will play a crucial...us in our mission to redefine the perfect order experience ! Key job responsibilities Lead a cross-functional… more
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