- Fifth Third Bank, NA (Grand Rapids, MI)
- …required. Bachelor's degree preferred. + Minimum 3 year supervisory/ lead experience required and 3 years collections, customer service, operations, or ... and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank's...+ Ability to pivot based on business need. #LI-EG1 Customer Solutions Operations Leader (Loss Claims) At… more
- Capital One (Richmond, VA)
- Senior Lead Software Engineer, ( Sr ....who love to solve real problems and meet real customer needs. We are seeking Back End Software Engineers who ... technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to...be regularly worked. McLean, VA: $225,400 - $257,200 for Sr . Lead Software Engineer Richmond, VA: $204,900… more
- BMO Financial Group (City Of Industry, CA)
- …reflects current business strategy and business/stakeholder requirements and supports the desired customer experience . Processes may be related to (but are not ... lead initiatives that bring AI-powered solutions to life-enhancing customer experiences, improving operational efficiency, and enabling smarter decision-making.… more
- Paycom Online (Oklahoma City, OK)
- …strategies.** + **Collaborate with analytics, data science, product research and customer experience teams to integrate behavioral and transactional data ... As a Sr . Consumer Insights Lead within the...a plus** + **Exceptional communication skills-both written and verbal-with experience presenting to senior leadership.** + **Ability… more
- TIAA (Dallas, TX)
- ** Senior Customer Advocate - Brokerage** The Senior Customer Advocate Brokerage works directly with the organization's brokerage clients to deliver ... This individual's expertise in the organization's products, services and customer experience standards differentiates the organization from...by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One.… more
- Harbor Freight Tools (Calabasas, CA)
- …with cross-functional teams (Store Ops, Ecomm, IT, Finance) to ensure seamless customer experience , operational compliance, and liability management + Develop ... event calendar; own, maintain and communicate updates to the Sr . Manager of Marketing Operations to lead ... required in a related field + Marketing and/or Customer Loyalty Program experience preferred + Management… more
- Citizens (Johnston, RI)
- …opportunities. + Partner with cross-functional teams (eg, Product, Finance, Data, Customer Experience , Operations) to align insights with business priorities ... Description Citizens' Consumer Deposits team is seeking a Business Insights Leader - Customer Quality with strong analytical skills, intellectual curiosity, and a… more
- Amazon (Arlington, VA)
- …and automation leads, and scaled cross-functional services teams to improve the customer experience in campaign management and optimizations effectively. You ... Amazon's largest & most strategic advertising customers. As a Sr . Program Enablement Lead , you will work...a cross-functional team that specializes in creating the smoothest experience for our internal stakeholders and advertisers to scale… more
- Palo Alto Networks (TX)
- …As a Service Delivery Leader , you will be the Voice of the Customer , managing the services engagement for our most strategic customers. In this role, you will ... be the post-sale services leader and point of contact for your ...requirements into service delivery capabilities that may benefit your customer . Your Experience + 10+ years of… more
- IBM (Austin, TX)
- …product engineering meetings. * Collaborate with account managers to schedule, coordinate, and lead customer debugging calls. * Document and record all activity ... the Global Support & Services organization and advocate for customer satisfaction and success. The Sr . Support...Experience working with Enterprise customers and advocating for customer experience . * Experience with… more