- Generac Power Systems (Pewaukee, WI)
- …**About the Role** We are seeking a strategic, data-driven, and people-focused **Director of Customer Experience ** to lead and continuously improve our 24/7 ... in class software to enable agents to be productive quickly and elevate the customer experience . **Metrics & Performance Management** + Define, track, and report… more
- Honeywell (Shreveport, LA)
- You will report directly to our ** Sr ** **Director of Customer Experience ** and you'll work out of our **Rosemont, IL, Charlotte, NC, or Houston, TX** ... identify operational gaps and develop strategies to address them. + Drive customer experience initiatives to optimize processes and enhance overall satisfaction.… more
- Amazon (Bellevue, WA)
- Description Amazon's Customer eXperience Impressions (CXI) team is hiring a Business Intelligence Engineer (BIE) to build the analytical systems that measure, ... senior leaders have a precise understanding of how customer friction translates into lost demand. CXI operates at...into lost demand. CXI operates at the intersection of customer experience and supply chain optimization. As… more
- Amazon (Arlington, VA)
- …this into analysis requirements and identify meaningful insights that help Amazon improve our customer experience - Study Management: lead large and complex ... Seller experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) is...metrics and methodology (eg, NPS, etc.) Preferred Qualifications - Experience working across functional teams and senior … more
- The Hartford (Hartford, CT)
- … (CX) may be the opportunity for you to grow your career. We're looking for an Senior Customer Experience Consultant to help us manage our voice of ... develop action plans from VoC feedback to enhance the customer experience . + Lead and...include short-term or annual bonuses, long-term incentives, and on-the-spot recognition . The annualized base pay range for this role… more
- Virgin Galactic (Tustin, CA)
- …customer journey. Reporting directly to the Chief Information Office, the Director, Digital Customer Experience will lead the delivery of a seamless, ... Galactic is currently seeking a highly skilled Director, Digital Customer Experience to join the IT leadership...lead the development and evolution of our digital customer platform to enable a bespoke and exclusive … more
- Realtor (Austin, TX)
- …building confidence through expert guidance. We are looking for a Director of Product to lead the Customer Experience products, which are used by our core ... quality across lead management, listings, insights, and engagement tools. ** Customer Experience Ownership:** Champion the end-to-end user experience … more
- Microsoft Corporation (Redmond, WA)
- We are seeking a dynamic and experienced ** Senior Customer Experience Program Manager** to join the Copilot Agents+Platform Ecosystem (CAPE) team in the ... Copilot agents and extensibility-based solutions. As the bridge between customer experience and Copilot engineering, this role... strategy to maximize value realization + Program Management: Lead and manage customer engagements focused on… more
- Nutanix (Houston, TX)
- …and defending it in front of a panel of experts. You will report to the Regional Leader of Customer Experience , who believes in the power of partnerships and ... **What You Will Bring** + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid- senior level business and technical… more
- NFTA (Buffalo, NY)
- MANAGER, CUSTOMER EXPERIENCE and COMMUNITY ENGAGEMENT Title Description: Date Posted: 7/31/2025 Deadline: UNTIL FILLED Job Number: 140-25-N Branch: AVIATION ... facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience...position. * Plans, directs, and coordinates activities of the Customer Service Manager. * Identify, lead , and… more
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