- Power Integrations (San Jose, CA)
- …Electrical Engineering or an equivalent technical discipline. + 10+ years of experience in customer quality engineering involving integrated circuits. + Expert ... include, but are not limited to, the following. + Lead , coach and manage quality engineering team. + Directly...in 8D problem resolution process. + Direct customer facing experience in quality manager role.… more
- RTX Corporation (East Hartford, CT)
- …The V2500 Customer Technical Service (CTS) department is seeking an experienced senior manager to lead the Troubleshooting, Components & Systems (TCAS) Team ... information under this program/contract. **Qualifications We Prefer** + Prior experience as a supervisor/ leader of a team...a team of professional employees + Familiarity and/or prior experience in P&W Customer Service + Prior… more
- Brink's (Coppell, TX)
- …execute customer experience strategies aligned with enterprise goals. + Customer Journey Ownership: Lead the design and optimization of end-to-end ... equal opportunity to participate and grow. Job Description The Sr . Director of Customer Operational Excellence provides...institutions. This role is a key influencer in shaping customer experience strategy, driving alignment of service… more
- Lilly (Indianapolis, IN)
- … (VoC) across both product and disease state sites. By bringing to bear customer experience (CX) principles (personas, VoC, journey maps, and UX testing ... pressing needs leading to an immediate, efficient, and effective experience as defined by the customer . This...to continuously deliver innovative and effective digital experiences. + Lead updates and reviews with senior leadership… more
- The Walt Disney Company (Santa Monica, CA)
- …and deliver against regional and country requirements. + Consistently deliver on key customer experience (>95% positive experience ) and financial metrics ... experiences that are both universally and locally cherished. **The Senior Vice President of Viewer Experience (VX)...and regional teams to continuously improve the product and customer experience . + Support DTC profitability through… more
- Capital One (Mclean, VA)
- Senior Business Analyst- Bank Customer Resiliency...team steps in to help manage the risk and customer experience . The BCR Strategy and Analytics ... at the forefront of credit strategy and execution, influencing customer experience , shaping collections and recoveries strategy,...impact on vertical P&Ls of BCR strategies. **As a Senior Business Analyst on our team, you'll:** + **Analyze… more
- Crate & Barrel (Northbrook, IL)
- …with an inclusive mindset to join our team as a Sr . Learning Partner, Customer Care. The Senior Learning Partner, Customer Care serves as the dedicated ... learning lead for our Customer Care channel, supporting both our internal ...experiences that strengthen associate performance, leadership capability, and the customer experience . + This is an… more
- Honeywell (Louisville, KY)
- …campaigns will strengthen customer relationships and position the company as a leader in the industry. **KEY RESPONSIBILITIES** + Lead a team of individual ... and diversity: **click here** _(https://www.honeywell.com/us/en/company/inclusion-and-diversity)_ **THE POSITION** As a ** Sr . Customer Marketing Manager** here at Honeywell,… more
- Bausch Health (Bridgewater, NJ)
- …and provides recommendations for efficiencies and other improvements to improve the customer experience and company results + Work closely with Walgreens ... values drive our collective progress and impact. As a Sr . Customer Relations Specialist, you will expertly...to conduct root cause analysis + Strategic thinking about customer experience and revenue, with decision-making authority… more
- Qualtrics (Provo, UT)
- …mature our industry-leading platform. Together, you will drive initiatives to improve the customer experience . + Communicate team impact and results to key ... across the globe who think that's work worth doing. ** Senior Manager, Customer Success - Public Sector**...Platform and other products and drive improvements to product quality/ customer experience . **What We're Looking For on… more