- Walmart (Bentonville, AR)
- …to deliver a frictionless and engaging experience to the Walmart customer. As the Senior Manager of CX Strategy, you will architect friction-free, end-to-end ... **Position Summary ** **What you'll do ** Senior Manager , Customer Experience Strategy, LocalFinds...boardroom to the Jira backlog. Key responsibilities + End-to-end CX : Map and optimize web/app journeys to lift NPS,… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Senior Manager , Insights Consulting - Omni CX and Growth Analytics** What if you could work in an environment ... growth by synthesizing data analysis and research + Operationalize CX metrics and insights that will improve customer experience... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and… more
- Coinbase (Trenton, NJ)
- …of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success leading… more
- Amazon (Bellevue, WA)
- …organization? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking a Senior Design Program Manager to architect the operational backbone that ... to their unique challenges and working styles. In direct partnership with senior leaders and our broader design organization, you'll define what operational… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... of Universal Studios Hollywood, leading the presentation of channel and program performance across Universal Destinations and Experiences. Guest Experience Champion… more
- Amazon (Hawthorne, CA)
- …trust forums, writing opinion papers to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs and SVPs - and ensuring what ... experience, and business objectives across our global customer base. As a Sr . PMT, you will be responsible for designing, strategizing, executing, and prioritizing… more
- Amazon (Seattle, WA)
- …complex, global problems at scale? The Amazon Books team is looking to hire a Senior Product Manager -Technical to join the Books Core shopping team to transform ... and digital books. This role is expected to drive CX innovation, new product development, and experimentation for Books...development, and experimentation for Books experiences World Wide. The Senior Product Manager - Technical in this… more
- Amazon (New York, NY)
- …on the customer, you've come to the right place. Amazon Ads is looking for a Senior Manager of Product Release Manager to lead release management globally ... operational readiness. The RM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product gap prioritization, and… more
- Comcast (Philadelphia, PA)
- …other basis protected by applicable law. **Skills:** Leadership; Customer Experience ( CX ); Program Management; Risk Mitigation; Executive Presenting; Project ... Comcast. **Job Summary** Responsible for oversight and management of Program Managers and the Program Management Office...and management of Program Managers and the Program Management Office (PMO.) Effectively oversees Program … more