- Capgemini (New York, NY)
- …tailored to customer treatment strategies. + Evaluate and apply speech recognition technologies from vendors like Amazon, Genesys , and Nuance. + Leverage ... Genesys Senior Developer / Functional Consultant...AWS, Workday, and CRM platforms. + Deep understanding of speech recognition technologies and vendor ecosystems. +… more
- Capgemini (New York, NY)
- …-based interfaces and dynamic menus. + Evaluate and implement speech recognition technologies from vendors like Amazon, Genesys , and Nuance. + Utilize ... NY** **Job Description** We are seeking a highly skilled Senior Genesys Developer with a minimum of...third-party integrations (AWS, CRM, etc.). + Deep knowledge of speech recognition technologies and vendor offerings. +… more
- Concentrix (Harrisburg, PA)
- …a game-changing career. \#LI-Remote Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in ... company that reimagines everything CX through strategy, talent, and technology . We combine human-centered design, powerful data, and strong...the market-leading CCaaS platforms with this position focused on Genesys Cloud CX. We are looking for… more
- Humana (Annapolis, MD)
- …a role in defining/implementing cloud architecture, mentoring team members on cloud technology and working with our enterprise groups to implement proper ... involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + **Experience with Conversational AI** + Partner… more
- ADP (Roseland, NJ)
- ADP is hiring a Senior Lead Product Manager for ADP's Service Technology Product Team in either our Roseland, NJ or Alpharetta, GA office. This is a hybrid role. ... days in office and 2 days remote) Our next Sr . Lead Product Manager will be an expert in...development of the functional product strategy within the service technology domain, partnering with business leaders, product leaders, corporate… more
- ADP (Roseland, NJ)
- …connecting innovation to measurable business outcomes and driving transformation across technology investments, including Salesforce, Genesys Cloud , and ... **ADP is hiring a Senior Manager, Business Transformation and Data Analytics.** + _Do you have experience in business transformation, including partnering with… more
- Resideo (Aurora, IL)
- …and runbooks. **YOU MUST HAVE:** + 3+ years of experience in administering a cloud -based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a sound ... helping to shape the way Resideo delivers customer experience through omnichannel cloud -based solutions globally? If you're interested in a mission critical position… more
- conEdison (Brooklyn, NY)
- …five to eight years of experience with IVR solutions, and particular knowledge of Genesys Call Center Cloud technologies, required. and + Must possess excellent ... **Relevant Work Experience** + Experience with working in a Information Technology , customer, desktop, or presentation support environment. and + Must have… more
- Public Storage (Plano, TX)
- …to apply. **System experience:** + **CCaaS Platforms** : NICE CXone (preferred), Genesys Cloud , Five9 + **Conversational AI** : Cognigy (preferred), Google ... Genesys WFM, Calabrio, + **Analytics Tools** : NICE Enlighten, CallMiner, Verint Speech Analytics + **Experience with cloud platforms** (AWS, Azure, GCP) and… more
- TTEC (Frankfort, KY)
- …potential has a place here with TTEC's award-winning employment experience. As a Senior AI/Voice Application Engineer working Hybrid in Denver, you'll be a part of ... the United States says it all! **What You'll be Doing:** As a Senior AI/Voice Application Engineer, you will lead the design and implementation of enterprise-scale… more