- Walmart (Bentonville, AR)
- …skills. **Preferred:** + Experience with **leading CCaaS platforms** (eg, NICE CXone, Genesys Cloud , Amazon Connect, Five9, or equivalent). + Exposure to ... automation, self-service, and AI-assisted engagement. + Stay ahead of trends in ** cloud contact center, speech analytics, workforce optimization, and generative… more
- CTG (Buffalo, NY)
- …in cloud architecture; 3+ years focused on Retail/Consumer banking technology . + Strong knowledge of solution design, enterprise architecture frameworks (TOGAF, ... for our client, M&T Bank, to lead the design and execution of technology strategies and solutions in Consumer Banking. This role drives architecture for complex,… more
- Capgemini (Atlanta, GA)
- …by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. **YOUR ROLE** As a Managing Consultant in the ... channel strategy, interaction design, workforce transformation, performance management, and technology enablement. . Drive the development of routing and deflection… more