- UHS (Johnson City, NY)
- …troubleshooting equipment + Serve as a back-up resource to the information desk during off-hours, assisting visitors and callers with directions and general ... growth, or fun along the way, we're here to help you thrive in work and life. A Culture...for every voice to be heard. Engagement Councils, peer recognition , and initiatives like Walk in my Shoes for… more
- TekSynap (Springfield, VA)
- …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring that ... The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a month. TekSynap is… more
- Chenega Corporation (Albuquerque, NM)
- …+ Follow industry standards and best practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the ... limited to): backup and recovery of systems, patching of systems, providing Tier II/III support to lower tiers, performance tuning, hardware upgrades, operational… more
- Serco (Beavercreek, OH)
- …complex challenges, improve processes, and utilize the latest technologies to deliver top- tier products and services to our customers. This a Full-Time position ... and Program Management Professional, you will play a key role as a senior technical leader, providing strategic guidance and expert-level support across a range of… more
- Chenega Corporation (Sioux Falls, SD)
- …monitor all server backups. + Restore files and directories in response to user help desk requests and requests. + Provide technical assistance in enterprise ... backup and recovery of systems, patching of systems, providing Tier II/III support to lower tiers, performance tuning, hardware...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Stony Brook University (Stony Brook, NY)
- …+ Provide updates to managers and technical guidance to coworkers. Work from within the Help Desk system and update tickets in a timely manner. + Provide insight ... as a co-lead, technical advisor, and system admin to senior leadership and for vital technological solutions such as...enterprise-level systems. **Technical Support:** + Providing first and second tier daily support for all SHWPS IT needs. +… more
- Red River (Chantilly, VA)
- …the team's overall success. + Escalate recurring or unresolved issues to team leads or senior staff to help identify and resolve root causes. + Collaborate with ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more
- TEKsystems (Oklahoma City, OK)
- …and engineering support, including image archive and disaster recovery. The senior system engineer designs, documents, and implements server, desktop, storage, and ... problem management escalations which cannot be resolved by the service desk or other technical analysts. Essential Responsibilities Responsibilities listed in this… more
- Kratos Defense & Security Solutions, Inc. (Roseville, CA)
- …cost-effective, jet-powered Unmanned Aerial Systems (Targets and Tactical). As a mid- tier defense contractor, we've demonstrated agility and innovation in providing ... professional development while honoring personal and family lives. Join our team and help shape the future of unmanned technology within the defense industry today!… more
- Lumen (Olympia, WA)
- …+ Respond rapidly and efficiently to requests requiring security control changes + Function in Help Desk capacity to ensure tickets are worked in a timely and ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the… more