- The Hartford (Hartford, CT)
- …: Ensure coverage and accuracy. + Provide continuing education on VoC system and CX strategy : Train Service, Product, Underwriting, and Premium Audit teams. ... Sr Spec Customer Experience - MQ08CE We're determined...Join our team as we help shape the future. Senior Specialist, Customer Experience Partners across the company with… more
- Parker Hannifin Corporation (Cleveland, OH)
- Digital & IT Senior Analyst - Website Optimization and Compliance Location : CLEVELAND, OH, United States Job Family : Information Technology Job Type : Regular ... requirements. The Product Owner sets and executes Parker-Hannifin's organic search strategy across traditional search engines and AI-driven answer ecosystems. In… more
- HCA Healthcare (Nashville, TN)
- …**Introduction** Do you want to join an organization that invests in you as a Manager IT Contact Center? At Parallon, you come first. HCA Healthcare has committed up ... (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid...make a difference. We are looking for a dedicated Manager IT Service Desk Contact Center like you to… more
- Publicis Groupe (New York, NY)
- …all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy , creative and technology. But no matter how different we are, we all ... **Overview** Razorfish is seeking a highly analytical and insights-driven **Web Analytics Senior Associate** to join our data analytics team. In this role, you… more
- Toyota (Plano, TX)
- …specific domain. The TDO will develop and execute the domain's technology strategy , ensuring alignment with our overarching business objectives, and lead multiple ... outcomes. Additionally, strong influencing skills are essential for shaping strategy and fostering partnerships both internally and externally. **Key… more
- SCI Shared Resources, LLC (Houston, TX)
- …pain points, and guide CX improvements that align with Digital strategy . + **Collaborate with Development Manager ** : Collaborate with Digital Development ... CSAT, and CES. Measure performance and report insights to senior leadership to enable data-driven decision-making. + **Manage User...with the Digital Leaders to develop and implement the CX strategy and future-state customer journey. Analyze… more
- Steampunk (Mclean, VA)
- **Overview** As a ** Senior Service Designer,** you will be responsible for guiding government clients through our _Design Intelligence (TM) _ framework, ... technology tools and trend to enhance the overall customer experience ( CX ) to engage and inspire people seeking lawful immigration. **Contributions**… more
- Evolv Technology (Orlando, FL)
- …confidently and realize meaningful outcomes from their investment. You will work alongside Senior Customer Enablement Managers and the broader CX team in helping ... structured learning paths, and peer shadowing. + Learn the CX operating model (onboarding, enablement, training, adoption, renewal readiness,...culture of the team? This role reports to the Senior Scaled Program Manager and sits on… more
- Palo Alto Networks (Santa Clara, CA)
- …kind of precision that drives great outcomes. **Your Career** You are the Senior Product Leader defining and executing the vision for our AI-first Customer Support ... Clara, CA** **Your Impact** + **Architect Intelligent Platform** : Own the strategy and delivery of a unified, AI-powered platform specializing in maximizing case… more
- Capgemini (Atlanta, GA)
- …award-winning Google practice is looking to hire a full-time Conversational Designer ( Manager level) across multiple locations. We are open to considering candidates ... preferably in the telecom domain. . Experience with Dialogflow CX , including flow design, fulfillment, and testing. . Proficiency...Gen AI, Playbooks & CCAI Insights . Experience with Speech -to-Text, Text-to- Speech , and Agent Assist. . Google… more