- EchoStar (Englewood, CO)
- …AI product management + Experience with IVR design and optimization, including speech recognition and text-to- speech technologies + Experience with A/B ... management of generative AI agents for both chat and IVR channels. This includes expertise in intent recognition...strong emphasis on prompt engineering + Experience in managing project timelines and delivering solutions in an agile environment… more
- Orlando Utilities Commission (Orlando, FL)
- OUC - The Reliable One is presently seeking a ** Senior Project Manager , Transformation** to join the Transformation division. At OUC, we don't just work - ... project outcomes from start to finish. As a Senior Project Manager , you'll be...directly in the utilities industry (preferred). + Experience with IVR technologies implementation in large-scale environments. + Proficient in… more
- Walmart (Bentonville, AR)
- …experience. + Implement intelligent systems to surface contextual information across IVR , chat, CRM, and other support channelsreducing cognitive load and increasing ... management information systems, industrial engineering, engineering management, business,information systems, project /program management, information technology, finance, management, or related area… more
- Motion Recruitment Partners (Charlotte, NC)
- Product Manager CHARLOTTE, North Carolina **Hybrid** Contract $61.06/hr - $68.8/hr Outstanding long-term contract opportunity! A well-known Financial Services ... Company is looking for a Product Manager in Charlotte, NC OR Minneapolis, MN OR Chandler,...Agile experience + 2+ years of Interactive Voice Response ( IVR ), Call Routing, Agent desktop or other Contact Center… more
- Rush University Medical Center (Chicago, IL)
- …on the circumstances of each case. **Summary:** The Access Center Program Manager will oversee the strategic management and operational effectiveness of the Access ... improving processes, and leveraging data for better decision-making. The Program Manager will collaborate across departments and with external vendors to manage… more
- Comerica (Dallas, TX)
- …mitigate risk and provide support for business growth. The Commercial Lending Syndications Senior Operations Manager role provides leadership and oversight of a ... Job Description Manager Agency Service Participants This position is responsible...root cause analysis as well as strategies to recover. Project Management + Provide leadership as key stakeholder in… more
- Amentum (Fort Shafter, HI)
- …and manage Service Provider related activities. + Manage resources and project -related tasks related to new deployments. + Provide operational readiness through ... Government POCs and other service providers and interface with senior management. + Submit work orders to the 30th...+ Cisco Unity Connection (CUC) + Cisco Unified Communications Manager (call routing) and or Avaya Aura soft switches.… more
- State of Colorado (Denver, CO)
- …not performing at its full capacity. This position is delegated as the senior authority in Prevention and Intake data performance management and outcome measurement ... + Extraction of the vendor data, including Genesys Interactive Insights, Hosted IVR by CenturyLink, Genesys Desktop, CCPulse using scraping methods to clean,… more
Recent Jobs
-
Assistant Commonwealth Attorney I, II, and III
- City of Norfolk, Virginia (Norfolk, VA)