- ERCOT (Taylor, TX)
- …industry today and in the future. **JOB SUMMARY** Serves as the liaison for service desk operations and mobile device management managed services providers to ... best in class services to end users. Leads the service desk operations area that supports IT...a project leadership role. **ADDITIONAL JOB DUTIES** Level 2, Senior & Lead + Acts as the business partner… more
- ManpowerGroup (Indianapolis, IN)
- **We are seeking an experienced Sr . IT Service Desk Manager to join our team. In this role, you will be responsible for overseeing the delivery of IT support ... ensuring they meet agreed-upon service levels, and aligning business objectives. The Sr . IT Service Desk Manager will create the IT strategy for help … more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that… more
- NTT DATA North America (Lemont, IL)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Service Desk Manager to join our team in Lemont, Illinois (US-IL), ... United States (US). **Job Summary:** + The Service Desk Supervisor/Manager will be required to...and verbal communication skills and an ability to brief senior level customer officials. + Proven reporting experience and… more
- Coretek Services (Farmington Hills, MI)
- Coretek is searching for a highly motivated Senior Service Desk Analyst to join as a key member of our Service Desk Team. The Senior Service ... the efficient operation of IT services, resolving escalated incidents, and improving Service Desk processes. The candidate will be responsible for providing… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...unresolved issues, with the ability to report out to senior leaders and legal colleagues in urgent situations that… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk ... supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the...technicians. + Work under the direction of the local Service Desk Lead as part of an… more