- Burroughs (Elmhurst, IL)
- Sr . Technical Support Representative Technical Support Elmhurst, IL Apply Description Job Summary: Under the direction of the Technical Training ... Manager, you will provide technical support with troubleshooting, diagnosing, and resolving issues that arise...least 5-10 years' experience in the service, software and technical support /repair of the NCR 66XX series… more
- Palo Alto Networks (Plano, TX)
- …is to create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued ... stakeholders **Your Experience** + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Reston, VA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... teams to improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical documentation in the Knowledge Base… more
- Palo Alto Networks (Santa Clara, CA)
- …pressure situations). **Your Impact** + Work with US Government customers to provide Technical Support of complex architectures and network issues. + Provide ... facilitate communication between customers, account teams, and engineering. + Publish Technical Support Bulletins and other technical documentation in the… more
- WTW (Chicago, IL)
- …experience in technical support , with at least 2 years in a senior or lead role. + ** Technical Skills** : Proficiency in troubleshooting hardware and ... **Description** As a Senior Engineer within the Executive Support ...you will play a crucial role in providing top-tier technical support to our executive team. Your… more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more