- Liberty Latin America (PR)
- **What's the role?** As a Contact Center Supervisor you will be responsible to own the day-to-day management of a team of Contact Center ... current base. Responsible for the implementation of initiatives planned to satisfy the customer 's needs. Coordinate that Contact Center Representatives are… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Rush University Medical Center (Chicago, IL)
- …well-established procedures and demonstrating independent judgement and execution. The Access Center Supervisor must possess broad and comprehensive knowledge, ... customer relationship management (CRM) processes, while providing feedback on Genesys contact center workflows to improve overall operational performance. *… more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership is required....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... in the industry. We are looking for a results-driven Contact Center Operations Supervisor to...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Hackensack Meridian Health (Neptune City, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... and coordination of the Patient Access Center , a fast-paced centralized contact ...supervisory experience in a high volume, fast-paced, in-bound call center or customer -facing environment providing customer… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely. The individual in this ... position is part of the UHealth Connect Contact center and will be responsible for...work flows of staff to ensure performance goals for customer satisfaction, quality, productivity, and key performance metrics are… more
- Canon USA & Affiliates (Chesapeake, VA)
- …PM - 9 PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. ... and team leader with a passion for delivering exceptional customer service. You'll provide daily guidance, performance coaching, and...2-5 years of recent supervisory experience, preferably in a contact center environment - 1-2 years of… more
- CommonSpirit Health (Erlanger, KY)
- …HR PR Support Center Representatives within the HR PR Shared Services Center . Accountable for increasing the customer experience and satisfaction, first call ... resolution rate, accuracy rate and other support center measures by efficiently delivering quality services. Work with...procedures, proper call handling and teamwork to deliver excellent customer service in a remote environment + Is visible… more
- Amazon (Tempe, AZ)
- …learner, and focus on the big picture. You have mastered the art of customer -service, administrative work and motivating a team or peers, especially through times of ... our inbound and outbound and administrative (back office) centralized patient support center - Model the ideal team member experience through excellent on-boarding,… more
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