- Access Dubuque (Dubuque, IA)
- …the ITIL framework for the department. The position will be the reporting supervisor of any future helpdesk employees. **Job Duties** **_The following duties ... Helpdesk Manager **Dubuque County** 1 Positions ID: 84120...assisting other departments as needed for continuous process and service improvement. + Ensure Help Desk staff… more
- Cayuse Holdings (Pendleton, OR)
- …1.0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests ... School diploma or GED required. + 1 year of Service /Help desk or customer service ...one year + Paid Time Off **Reports to:** UERP Supervisor , Delivery Manager **Working Conditions** + Professional office environment.… more
- Mass Markets (Dallas, TX)
- …looking for Customer Service Representatives to support inbound customer service , help desk , and back-office processing representatives for commercial and ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are… more
- Protective Industrial Products (Latham, NY)
- JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design and ... prioritization, and resolution. + Coordinate scheduling to ensure appropriate staffing and service coverage. + Implement and maintain support desk processes in… more
- Unilever (El Segundo, CA)
- …AnyDesk, LogMeIn, etc.) + Ticketing system experience (FreshService, ServiceNow, Jira Service Desk , etc.) **Certifications (Preferred)** + CompTIA A+, Network+, ... or in any way modify the right of any supervisor to assign, direct, and control the work of...organization. This role requires strong technical expertise, excellent customer service skills, and the ability to resolve issues efficiently… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc. Responsible for the ... of Systems, Applications and/or Services (Hardware & Software). - Prioritize and respond to Service Desk requests within the parameters set forth by NEXCOM SLAs.… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via...+ Report potential security or compliance issues promptly to supervisor . + Participate in documentation and review of change… more
- 24 Hour Fitness, INC. (CA)
- **FULL-TIME** Full-time **LOCATION** CA **JOB SUMMARY** The Service Desk Specialist is the first level support role providing professional technical support and ... a solution. * Escalate critical issues or outages properly and in accordance with Service Desk policies and procedures. * Follow-up with Team Members to ensure… more
- 32BJ Benefit Funds (New York, NY)
- …and responds to alerts for hardware and software issues. + Provide excellent customer service , answer Help Desk phone in courteous and professional manner. + ... JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor , the IT Support Specialist II applies systems analysis techniques and… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... medium IT projects. If you have a passion for customer service , enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the… more
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