• Workforce Management Analyst - Call…

    Disabled Veteran Solutions (Erie, PA)
    …W 38th St, Erie, PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time | ... About the Role We are seeking a detail-oriented and analytical Workforce Management Analyst to support our call center operations. This role is critical in… more
    Disabled Veteran Solutions (08/27/25)
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  • Help Desk - System Support Analyst

    Aspira Connect (Dallas, TX)
    System Support Analyst Aspira | Call Center Operations About Aspira For forty years, Aspira has been the market-leading software and services provider for ... Excellence guide everything we do. The Ideal Candidate The System Support Analyst oversees the intake, analysis, troubleshooting, and resolution of hardware,… more
    Aspira Connect (08/16/25)
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  • Call Quality Analyst I

    PennyMac (Moorpark, CA)
    …Typical Day The Call Quality Analyst is responsible for performing call quality audits in support of various lines of business within Default Servicing. ... As the Call Quality Analyst , you will provide feedback in support of findings, including the appropriate level of detail required to make the information… more
    PennyMac (08/14/25)
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  • Call Center Analyst - HR Desk

    NuAxis Innovations (Washington, DC)
    ** Call Center Analyst - HR Desk** Location...and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than ... NOW! We are currently seeking a talented and motivated ** Call Center Analyst - HR Desk** for...This role is largely responsible for providing remote customer support for Federal Government systems and applications. Support… more
    NuAxis Innovations (08/16/25)
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  • Business Analyst - Call Center…

    Houston Methodist (Katy, TX)
    At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned ... team. The Business Analyst is assigned to projects of intermediate complexity and...software development. + Partners with assigned Project Manager to support all phases of project implementation. **SERVICE ESSENTIAL FUNCTIONS**… more
    Houston Methodist (07/18/25)
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  • Analyst , E- Call

    Epco, Inc. (Houston, TX)
    …for success. Tap into the professional possibilities of Enterprise Products Company. The E- Call (811) Analyst provides analytical support for pipeline ... Analyst , E- Call - 000FZN Description Make... Analyst , E- Call - 000FZN Description Make the most of...(One Call tickets) received from state One Call centers to determine the proximity to Company pipeline… more
    Epco, Inc. (08/13/25)
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  • US Retail Bank - Call Center & Branch…

    Citigroup (Charlotte, NC)
    …Center and Branch Lead is a pivotal role focused on providing critical analytical support to SVPs leading branch and call center enablement initiatives. This ... for efficiency gains, cost reduction, and service enhancement. Provide strategic insights to support the Call Center and Branch SVP decision making. +… more
    Citigroup (08/09/25)
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  • Call Center Systems Analyst

    Suburban Propane (Syracuse, NY)
    **Overview** We're looking for a ** Call Center Systems Analyst ** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and maintain ... support for Contact Center software applications: workforce management, on- call system, PBX/ACD, call recording and related...call recording and related processes + Provides ongoing support for the Company call management processes:… more
    Suburban Propane (08/16/25)
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  • Call Center Workforce Management Real Time…

    Teleperformance USA (North Lauderdale, FL)
    …This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real time interaction with client for reciprocal ... idle time and/or a higher than forecasted increase in call volume and excessive general use of Aux, ACW...with client and all their vendors in a virtual call center environment** + **Thrive as a team player… more
    Teleperformance USA (08/29/25)
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  • ITS Analyst - Customer Support…

    ProMedica Health System (Fremont, OH)
    The ITS Analyst (I, II, III) - Customer Support...Work with teams to resolve. 13. Participate in on Call Rotation. 14. Other duties as assigned. Education: I ... has no direct reports. POSITION SUMMARY The role of the Customer Support & Technical Services Analyst is to provide second level desktop support . They are… more
    ProMedica Health System (08/29/25)
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