- Indeavor (Madison, WI)
- …to: Level 1 Service Center Manager Position Summary What You'll Do/Position Summary The Indeavor Call Support Analyst is our gateway to support Indeavor ... accordance with customer contracts and Service Level Agreements (SLAs). The Indeavor Call Support Analyst must be curious and empathetic. Most importantly a… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …This is a remote position. Schedule is mandated by the gov't client. The Analyst will support the rotating on- call system monitoring (no overnights). ... Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and support our DoD client.… more
- Performance Food Group (Glenwillow, OH)
- …professional work experience (or relevant education experience) as a computer operator, technical support professional, or call center analyst * Proficiency ... * 3+ years of experience as a computer operator, technical support professional, or call center analyst * Post-secondary diploma or degree in… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned ... team. The Business Analyst is assigned to projects of intermediate complexity and...software development. + Partners with assigned Project Manager to support all phases of project implementation. **SERVICE ESSENTIAL FUNCTIONS**… more
- Citigroup (Charlotte, NC)
- …Center and Branch Lead is a pivotal role focused on providing critical analytical support to SVPs leading branch and call center enablement initiatives. This ... for efficiency gains, cost reduction, and service enhancement. Provide strategic insights to support the Call Center and Branch SVP decision making. +… more
- Insight Global (Cascade, MI)
- Job Description We are seeking a detail-oriented and mission-driven Healthcare Call Center Quality Analyst to help ensure a high standard of service and ... This role plays a critical part in launching and scaling a new call center by establishing and executing quality monitoring processes, analyzing performance trends,… more
- Teleperformance USA (Mcallen, TX)
- …pinnacle of the company? At TP, the sky is the limit!** **Purpose** ** Support of the operation and the customer through monitoring agent transactions quantifying the ... and efficient and effective practices to provide excellent customer service and support ** + **Complete all work assignments within deadlines given** + **Attend TP… more
- Teleperformance USA (Mcallen, TX)
- …This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real time interaction with client for reciprocal ... idle time and/or a higher than forecasted increase in call volume and excessive general use of Aux, ACW...with client and all their vendors in a virtual call center environment** + **Thrive as a team player… more
- Penn Medicine (Philadelphia, PA)
- …Hours: Hybrid, (6:30am-3:00pm) with an on- call component The Imaging Informatics Support Analyst on the Clinical Imaging Team participates in the management ... content for education for appropriate clinical, physician, clerical, and support staff. The Analyst will be primarily...project goals. May lead projects impacting multiple teams. On call duties as required: * Responsible for taking secondary… more
- Queen's Health System (Honolulu, HI)
- …responsibilities include but is not limited to the following: o Management and support of QHS' information security technical controls, programs and policies. o ... Support QHS initiatives and projects by providing information security-related...organization. o Serves as a subject matter expert in support of security risk management and the IT Risk… more