• Case Processing Specialist II/ER&R Support…

    ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
    The ER&R Support Center Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to ... verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests...prioritize high caseloads during surge periods + Collaborate with Support Center colleagues and leadership to develop… more
    ASM Research, An Accenture Federal Services Company (06/18/25)
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  • Mainframe Email Service Desk Contact Center…

    COOLSOFT (Raleigh, NC)
    …and Service Desk role. - Experience with ServiceNow is preferred. - HDI Support Center Analyst , ITILv3 Foundation A+ certification highly preferred. ... Mainframe Email Service Desk Contact Center Modernization Training Analyst (Job Requirement...service requests. Service Desk Technician IIs provide consultation, elevated support , and/or advanced instruction to users of hardware, software,… more
    COOLSOFT (08/28/25)
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  • IT Support Center Analyst

    Redeemer Health Home Care & Hospice (Huntingdon Valley, PA)
    …related duties and takes full responsibility under the direction of the IT Support Center Coordinator. CONNECTING TO MISSION: All individuals, within the scope ... OF JOB SUMMARY OF JOB: Responsible for providing outstanding level of customer support , service, and technical support through analysis and problem resolving to… more
    Redeemer Health Home Care & Hospice (08/19/25)
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  • IT Support Center Analyst II…

    Queen's Health System (Honolulu, HI)
    …Systems' (QHS) technology, applications, products and services to provide Level 2 application support to clients via phone or email. * Accurately and quickly triages ... the development and delivery of training, best practices and support policies and procedures for customer support ...and support policies and procedures for customer support analysts and technicians. II. TYPICAL PHYSICAL DEMANDS: *… more
    Queen's Health System (08/28/25)
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  • Service Desk Analyst 2-3

    City of Detroit (Detroit, MI)
    …Acquire and maintain vendor specific technology "associate" or "foundational" level (ie HDI Support Center Analyst (HDI-SCA) or ITIL Service Management ... not honor reversion rights for internal candidates. ESSENTIAL JOB FUNCTIONS: The Service Desk Analyst 2-3 provides support to end users on a variety of issues.… more
    City of Detroit (07/22/25)
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  • Senior Analyst , Compensation…

    Walgreens (Deerfield, IL)
    …information is available at www.walgreensbootsalliance.com. **Job ID:** 1658793BR **Title:** Senior Analyst , Compensation - Support Center **Company ... compensation database and system maintenance and administration, analytical and reporting support and/or job description development in support of the… more
    Walgreens (08/19/25)
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  • Service Desk Management Documentation Skills…

    COOLSOFT (Raleigh, NC)
    …and Service Desk role. - Experience with ServiceNow is preferred. - HDI Support Center Analyst , ITILv3 Foundation A+ certification highly preferred. ... title Analyst Job location in Raleigh, NC Skills required Service Support Analyst , MS Windows, MS Office Suite, Service Desk Management Documentation Sk Open… more
    COOLSOFT (08/28/25)
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  • Troubleshoot Service Desk Analyst

    COOLSOFT (Raleigh, NC)
    …and Service Desk role. - Experience with ServiceNow is preferred. - HDI Support Center Analyst , ITILv3 Foundation A+ certification highly preferred. ... Troubleshoot Service Desk Analyst (Jobs in Raleigh, NC) Requirement id 154870...service requests. Service Desk Technician IIs provide consultation, elevated support , and/or advanced instruction to users of hardware, software,… more
    COOLSOFT (08/28/25)
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  • Analyst (Tier I) - End User Engineering…

    RKON (Chicago, IL)
    …+ Knowledge Centered Service (KCS) v6 Fundamentals certification (within 6 months) + HDI Support Center Analyst certification (within 6 months) + MS-900 ... Analyst (Tier 1), End User Engineering About us:...ensure maximum possible service availability and performance. + Accepts support requests via multiple contact methods (phone, ticket (email/portal),… more
    RKON (07/19/25)
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  • Analyst I - Service Desk

    HonorHealth (AZ)
    …Active Directory. Experience in a Healthcare environment. - PreferredLicenses and Certifications HDI Support Center Analyst , A+, ITIL Foundation - Preferred ... more at HonorHealth.com. Responsibilities Job Summary The Service Desk Analyst I answers inbound support calls, work...The Service Desk Analyst I answers inbound support calls, work with customers to define and document… more
    HonorHealth (08/27/25)
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