- DriveTime (Mesa, AZ)
- …Ensuring the integrity and 100% accuracy of all reports distributed from the Contact Center Analyst Team. + Working on activities, projects, and requests for ... for concern. + Act as the liaison to Contact Center leadership, assisting with the implementation of new call,...outbound and inbound associate performance and offers recommendations in support of all groups. + Proactively working with all… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Customer Service Representative certification (HDI-CSR) Preferred + Helpdesk International Support Center Analyst (HDI-SCA) certification Preferred ... Information Technology Infrastructure Language (ITIL) Basics certification Preferred + Helpdesk International Support Center Team Lead (HDI - SCTL) Preferred +… more
- The Research Foundation for SUNY at Binghamton University (Vestal, NY)
- Location: Vestal, NY Category: Professional & Support Staff Posted On: Mon Jan 13 2025 Job Description: The Institute for Child Development (ICD) is an organization ... community for 50 years. ICD continues to be a center of excellence for service, training, and community engagement...number of programs and service models supporting the Southern Tier of New York. These programs include The Children's… more
- Carrier (Palm Beach Gardens, FL)
- …a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com ... identifying, tracking, and understanding threats to the organization. You'll support complex incident response investigations, analyze endpoint and network… more
- Moser Consulting (Indianapolis, IN)
- …values: Accountability, Balance, Collaboration, Focus, Integrity, Social Responsibility, Support and Transparency. Moser Consulting believes in equal opportunity ... solutions that unlock the power of intelligence-driven decision making to support business goals and outcomes across various organizations and industries. At… more
- NTT DATA North America (Lemont, IL)
- …or similar ITSM ticketing system + ITIL v3 or higher + IT Certifications: HDI Support Center Analyst , Service Desk, MCITP, MCSA, MCA, RedHat, Linux or ... of experience in the field of Information Technology to include: + Service Desk Support : Tier I/II + System administration + Contact and incident resolution for… more
- Fifth Third Bank, NA (Norwood, OH)
- …employees. The analyst will escalate issues to internal and external support teams and assist with troubleshooting efforts. Strong technical writing skills are ... career in banking at Fifth Third Bank. IT Operations Center Technician - 3rd Shift General Function Responsible for...+ Perform system and application monitoring and diagnostics; engage Tier II and III support teams for… more
- ManTech (Doral, FL)
- …response procedures. ITIL Foundation certificate. Relevant IT certifications (eg, ITIL Foundation, HDI Support Center Analyst , CompTIA A+). + Experience at a ... analysis and troubleshooting, resolving complex technical issues escalated from Tier 1 support , and coordinating with vendors and third parties as needed.… more
- CACI International (VA)
- …is seeking an Automation Test Engineer to join our team and support the Border Enforcement Applications for Government Leading-Edge Information Technology (IT) ... for the Department of Homeland Security (DHS). You will support the men and women charged with safeguarding the...+ In collaboration with the Product Architect and/or Business Analyst , access impacts of candidate changes to the automated… more
- United Airlines (Chicago, IL)
- …errors. You will also build and sustain strong relationships with the Digital Operations Center (DOC) team and key stakeholders to support the areas we serve. ... Achieving our goals starts with supporting yours. Grow your career, access top- tier health and wellness benefits, build lasting connections with your team and our… more