- Percepta (Dearborn, MI)
- …every stage of the automotive and mobility customer journey. As an ** Escalation Support Specialist** (specializing in the automotive industry) working **hybrid** ... career growth, and celebrates your contributions. **What You'll Be Doing** The ** Escalation Support Specialist** plays a vital role in delivering a smooth and… more
- IBM (San Francisco, CA)
- …to executive audiences, including C-level, VPs, and Directors. * Continuously improve support and escalation processes based on trend analysis and client ... in the global escalation on-call rotation and ensure smooth transitions across support regions. This job can be performed from anywhere in the US **Required… more
- Citigroup (San Antonio, TX)
- …focus on delivering operational solutions for our clients. Providing first level support and escalation to licensed and non-licensed associates, internal ... The Wealth Service Escalation Specialist is considered a subject matter expert...**Job Family Group:** Consumer Sales **Job Family:** Consumer Sales Support **Time Type:** Full time **Primary Location:** San Antonio… more
- Amazon (San Francisco, CA)
- …all together to the cloud. We are seeking a highly skilled Wi-Fi / RF Escalation Support Engineer to join our Customer Experience (CX) Engineering team. This ... an ESE you will : Serve as the principal escalation point for Wi-Fi and RF issues, including roaming...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Robert Half Technology (Salt Lake City, UT)
- Description Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support . ... Acting as a senior resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to… more
- Zoom (Denver, CO)
- …high-quality customer service. About the TeamWe are looking for a full-time Escalation Specialist, reporting to the Senior Technical Support Manager. You ... The Escalation Specialist team is the highest form of escalation within Zoom Support and is responsible for supporting all the issues for Zoom's customers… more
- GitHub (OR)
- … team and we're seeking experienced professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer, you will identify, build ... and deploy solutions to simplify the Customer Support Troubleshooting process and help our Engineering and Product Teams remove the root causes of Customer … more
- Amazon (Nashville, TN)
- …Launch Execution, Adoption, and Facilities (LEAF) team is hiring for an Infrastructure Escalation Specialist, to support the Fleet Infrastructure team's goal of ... cost effectively as possible. Amazon is seeking a detail-oriented person to support strategic vendor relationships, diving deep into invoice and purchasing patterns… more
- Marriott (Bethesda, MD)
- … calls and collaborate with the OFS team to drive response plans. + Support escalation calls to FMCs in partnership with regional primaries, as needed. ... mDASH). + Collaborate with the BTO team on cross-functional engagement and escalation efforts. + Support execution of FMC led comms plan, comms and messaging. +… more
- Sonos (Boston, MA)
- …+ Strong technical leader with 10+ years' experience in 2nd and 3rd level technical support escalation support and debugging of TCP/IP (IPv4/IPv6, DNS, mDNS, ... Seattle, WA or Goleta, CA office locations. The Principal Technical Support Engineer owns support readiness for Sonos Hardware and Software products for our… more