- Microsoft Corporation (Dulles, VA)
- …experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner. + Embody our ... is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90… more
- Travelers Insurance Company (St. Paul, MN)
- …with Delivery Lead on day to day execution, Product Sophistication connectivity, leadership support , & escalation . + Manage stakeholder alignment. + Aiding in ... access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep… more
- Kaleida Health (Buffalo, NY)
- …employees and leaders, acting as a liaison to COEs for Tier 2 and Tier 3 support escalation as needed to ensure items are addressed timely. The HRSC Specialist ... Center (HRSC) is an important centralized resource providing Tier 1 customer service support to our employees and leaders related to the following Centers of… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …Analyze and troubleshoot hardware and software platforms for various technologies. + Support escalation point for existing production voice network, including ... degree typically required + 6-8 years of related experience in voice design support position and experience working as a UC Engineer is preferred. Experience working… more
- Lowe's (Marlborough, MA)
- …implementation schedule. + Works closely with Customer Service Center based team to support escalation of issues on day-to-day maintenance items. + Supports Real ... services and no-cost counseling for all kinds of needs + Education support programs, including tuition assistance and trade skills scholarships + Business Travel… more
- Bob Tavani House for Medical Respite (Duluth, MN)
- …to support holistic guest care. Provide crisis prevention and de- escalation support following program policies. Participate in staff trainings, program ... is a trusted frontline public health worker who provides individualized support , care coordination, and advocacy for guests receiving medical respite/recuperative… more
- University of Southern California (Los Angeles, CA)
- …in ensuring stability and functionality of the assigned applications. * Provide escalation support , troubleshooting and root-cause analysis of issues * Assist ... Analyst Sr is responsible for the design, implementation, validation, and support of multiple imaging applications (RIS, Radiology PACS, Cardiology PACS, Voice… more
- HP Inc. (Springfield, IL)
- …technical assistance to third-party and authorized service providers, and leads onsite escalation support when needed. + Applies extensive knowledge, resolves ... We are hiring a Field Service Technical Engineer to support the rapid growth we are undergoing with HP's...departmental work, mentors the team, and serves as an escalation point for different issues in the related area… more
- Nightwing (Annapolis Junction, MD)
- …2 ( Escalation ) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- Centene Corporation (Austin, TX)
- …in stress, security, and performance testing + Resolves issues that come up through support escalation + Keeps documentation and runbooks up to date to ... effectively deal with new incidents that might arise + Leads post incident reviews and documents findings for future informed decision making + Reviews proposals to optimize Software Development Life Cycle (SDLC) to boost service reliability and makes… more