- Honeywell (Pittsford, NY)
- As a Lead Technical Support Specialist, you will provide first-line technical support to our partners (VARs) across phone and non-phone channels. Your role ... following standard operating procedures and leveraging internal tools such as the support lab, knowledge base, ticket history, and peer collaboration. You will… more
- TD Bank (New York, NY)
- …key stakeholders including the front office teams as well as the support functions including Technology and Operations * Build relationships with Compliance Advisory ... and external stakeholders * Proactively identify matters requiring additional review, escalation , and liaise with appropriate staff to resolve, as appropriate… more
- Wells Fargo (Irving, TX)
- …at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) . **In this role, you will:** + Support the operations of a specific business line + Administer ... Interact with immediate Strategy and Execution colleagues on operational initiatives + Provide support for a variety of diverse support functions for multiple… more
- Wells Fargo (Charlotte, NC)
- …Delivery Employee Care team. This team plays a critical role in delivering support to employees and managers across a range of specialized services, including HR ... Escalations, Specialty Services, Survivor Support , End-to-End Retirement Support , and comprehensive business and operations assurance support . **In this… more
- ADP (Augusta, GA)
- …be the role for you. Ready to make your mark? The team leader will support the Call Center Manager. You will leverage your project management and leadership skills ... the direction of daily activities and ensuring efficient operations. You will support the team manager in creating an overall productive and enjoyable working… more
- University of Miami (Coral Gables, FL)
- …security, and reliability of email and collaboration services that support mission-critical communication across the institution. The Senior Systems Administrator ... serves as a subject matter expert and escalation point for complex issues, leads platform modernization and integration efforts, and drives strategic enhancements to… more
- JPMorgan Chase (Plano, TX)
- …+ Support top-down risk analysis, real-time control issue detection, escalation , and remediation. + Implement sound change management protocols and evaluation ... you will be responsible for the end-to-end execution of CORE requirements and support all control-related efforts for WLS Operations and Client & Deal Support… more
- Capital One (Richmond, VA)
- …and leading the scaling of successful POCs to production systems. + Is the escalation point for low-sev incidents. Leads on medium and high sev incidents and is ... for RCA determination, action definition, and eventual closure.Acts as the primary escalation point for low-severity incidents. Takes the lead on medium and… more
- The Cigna Group (St. Louis, MO)
- …behalf of their clients across all Express Scripts departments and serves as an escalation point for clients and internal teams. The Director works with the team to ... solutions margin expansion. **ESSENTIAL FUNCTIONS** + Coach, mentor and support the development of a team of sales job...and retention strategies. + Serve as a point of escalation for the team on issues of service breakdown… more
- IBM (Chicago, IL)
- …compliance regulations. * Define rules for data validation, approval workflows, and escalation processes to ensure that master data is maintained consistently. * ... well-understood by both technical and business teams. * Continuous Improvement and Support : * Evaluate and implement upgrades, patches, and enhancements to the SAP… more