- Apex Water and Process Inc. (St. Michael, MN)
- …will directly manage high-visibility projects, serve as a senior point of escalation for customers and team members, and ensure regular and effective communication ... effectively and maintaining high-quality standards + Provide coaching, guidance, and support to Project Managers on project planning, scope control, risk management,… more
- Vail Resorts (Keystone, CO)
- …+ Serve as a subject-matter expert in disturbance response and de- escalation . + Provide direction in crisis situations and coordinate with Fire/EMS/Sheriff, ... Health Response, Search & Rescue, and other agencies. + Manage or support investigations involving motor vehicle accidents, guest injuries, thefts, fraud, suspicious… more
- Fiserv (Omaha, NE)
- …of all client communications related to incidents and service updates, including escalation as needed. + Participate in a rotating 24x7 on-call schedule, providing ... critical support and response as required. + Adhere to incident...improvement opportunities. + Assist with developing and maintaining client escalation playbooks, SWAT Incident Notification groups, and standard operating… more
- Cadence Design Systems, Inc. (Cary, NC)
- …critical technical interface between Cadence and top-tier customers, ensuring high-quality support and engagement throughout the lifecycle of customer programs. The ... test results effectively. + Technical Issue Management: Own all support cases filed by the customer across platforms such...timely resolution in alignment with agreed service levels. + Escalation Point: Serve as the technical escalation … more
- Bandwidth (Raleigh, NC)
- …delivers advanced automation, AI integrations, global reach, and premium human support . Bandwidth is trusted for mission-critical communications by the Global 2000, ... Engineer will act as a leader in monitoring, administration, ticketing and support . In addition, mentoring other security team members in operations functions, as… more
- Foxhole Technology, Inc (Leesburg, VA)
- …+ Initial response when an cyber incident is identified + Remediation of incidents and escalation when necessary to Tier 3 support + Initial assessment of the ... every other Wednesday.** Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader… more
- Compass Group, North America (Redmond, WA)
- …state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as ... In parallel, they serve as a trusted advisor and point of escalation for executive clients - building confidence in delivery, translating business priorities… more
- Target (Sheridan, CO)
- …safe and secure + Experience in crisis response, safety and crowd management; providing support to both guests and team members + Skills in de- escalation as ... day will most likely include the following responsibilities: + Support sales by welcoming and engaging guests and team...and accurately document security incidents. + Understand and leverage escalation tools for guest issues in order to provide… more
- Insight Global (Morrisville, NC)
- …statistics * Check technicians on/off premise with SOACC security group * Provide escalation to project team for any issues that require additional attention and/or ... scale projects for branch sites and Remote ATMs. * Support high volumes of activity associated with simultaneous project...* Provide central point of contact for resolution and escalation of issues experienced by field teams. * Minimize… more
- Vanguard (Wayne, PA)
- …more about the "Big Picture" of how our Technology teams work together to support the tools and systems you use every day? Consider joining Vanguard's Global ... to learn more about Vanguard and explore additional career paths within IT or in support of our Sub-Divisions. You will have the chance to learn about many different… more