- TEKsystems (Menasha, WI)
- … support roles. Operational Excellence * Oversee Tier 1 and Tier 2 support escalation processes; ensure timely resolution of issues. * Standardize processes ... Description The Application Support Manager will lead a growing team of...collaborating with business stakeholders to optimize application usage and support organizational growth. This role ensures operational excellence, drives… more
- Bank OZK (Clearwater, FL)
- …existing and new product features. + Interfaces with Labs product teams in support escalation , where needed. + Interfaces with cross-departmental support ... in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching,… more
- Ball Corporation (Millersburg, OR)
- …utilization and suggest improvements for optimization. + Provide Tier 2 infrastructure support , follow support escalation processes, and maintain ... community, society, and world.** **Primary purpose of the position:** Provide IT Support , responding to end user inquiries and troubleshoot issues promptly and… more
- Ball Corporation (Fort Atkinson, WI)
- …balancing conflicting requirements in partnership with others. + Provides Tier 2 (infrastructure) support . Follows support escalation processes as defined. + ... of requirements and develops detailed specifications. Identifies methods, solutions, and provides support in order to provide a high level of service to the… more
- Fujitsu (Richardson, TX)
- …and other related documents. + Serve as the highest level of technical support escalation , handling complex issues and providing timely resolutions to customers ... information, please visit https://1finity.com/?utm\_source=li&utm\_medium=soc . Req ID:16443 **Radio Product Support Engineer III** **Job Description:** We are seeking a… more
- NetApp (Morrisville, NC)
- …you will directly manage a group of individual contributors who are technical support and escalation engineers. * Requires close supervision and detailed ... for working a non-standard schedule. _** **Job Requirements** + Lead Technical Support Engineers and Escalation Engineers who are diagnosing, troubleshooting,… more
- Amazon (San Francisco, CA)
- …issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are the first line of ... serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are the first line of support … more
- Marriott (Bethesda, MD)
- …Participate in after-hours on-call support as required. + Define and manage support workflows, including escalation protocols across L1, L2, L3, and vendor ... . + Serve as an owner of ServiceNow for deployment-related support , overseeing incident workflows, categorization, escalation procedures, resolution tracking,… more
- CACI International (Annapolis Junction, MD)
- …In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation ), and ensure the smooth running of ... support for problem identification, diagnosis, and resolution. + Tier 2 ( Escalation ) support for more complex issues, providing troubleshooting and in-depth… more
- NTT America, Inc. (San Diego, CA)
- …domains (ERP / COTS / Custom Apps) + Be single point of contact for support and escalation point for all applications + Regularly interact with customer group ... adaptable, and forward-thinking organization, apply now. We are currently seeking a **ERP Support and Compliance Manager - Hybrid/Onsite** to join our team in **San… more