- Spectraforce Technologies (Murphy, NC)
- IT PC Refresh Support Tech Duration: 12 Months Location: Murphy North Carolina 28906, 100% onsite Shift: Hours would be M-F 8-5pm Job Description: As an IT PC ... Refresh Support Tech you will be responsible for providing technical...application issues. Diagnose, research, and resolve routine end-user issues. Escalation of issues to appropriate team after troubleshooting and… more
- TEKsystems (Hanover, MD)
- *Description* We are seeking a detail-oriented Disaster Recovery Analyst to support our client's Business Continuity and Disaster Recovery (BCDR) program. This role ... vendors, and compliance teams to maintain recovery readiness, execute test plans, and support audits. The ideal candidate will have a strong foundation in DR… more
- CommScope, Inc. (Sunnyvale, CA)
- …fostering cross-functional collaboration, and implementing scalable project management practices to support our enterprise customers. As a key member of the ... teams + **Own 24/7 operational stability** including incident response, escalation procedures, and post-incident reviews + **Drive comprehensive incident… more
- Omada Health (South San Francisco, CA)
- …internal workflows across the company. Your remit includes hands-on support for endpoints, SaaS applications, systems automation, and compliance-aligned IT ... a deep understanding of endpoint and SaaS management tools to streamline support operations, ensure compliance, and enhance employee experience. You'll also bring a… more
- Granite Telecommunications (Murfreesboro, TN)
- …provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite ... for you. EOE/M/F/Vets/Disabled Summary of Position: The Technical Coordinator provides exceptional support service and is a hybrid role with external customer and… more
- NYSTEC (Rome, NY)
- …individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. About the Role: As a Service Desk Technician, you'll be ... the go-to resource for employees seeking IT support . You'll troubleshoot everyday technical issues, resolve problems quickly, and escalate complex cases when needed.… more
- TEKsystems (Rochester, NY)
- …enterprise-grade data center environment. This role provides first- and second-level support for systems and service desk operations in a 24/7/365 infrastructure. ... systems, voice and network services, and participate in monitoring and escalation workflows. *Key Responsibilities* * *Technical Troubleshooting (35%)* * Diagnose… more
- bioMerieux Inc. (Hazelwood, MO)
- …This role combines complaint handling process, investigation management, technical support excellence including coaching, and contributing to service projects to ... and continuous improvement across the product lifecycle to optimize field support and operational excellence, and therefore reach business growth expectations and… more
- Entegris (Billerica, MA)
- …as defined by the QE Policy documents, Entegris business processes, account specific support plan and as led by QE management. Support our Advanced ... Solving, Change Management, Customer and Internal Audits, Project Development, Product Support and Development Programs, as well as many other cross-functional tasks… more
- Midco (Sioux Falls, SD)
- …resolution. Other areas of responsibility include break/fix, software/hardware upgrades, client support and training. Key Functions: * Develop and maintain an ... * Demonstrate a high level of customer service, providing support by telephone, in person interactions, or remote access...root cause, and recommending appropriate solutions. * Serve as escalation point for broad technology issues and redirect to… more
