- Crystal Management | CMIT (Albuquerque, NM)
- …ensure deadline compliance. Work with other Tier 1, Tier II, and Tier III Support staff to ensure proper hand-off of tickets for prompt resolution and escalation ... Air Force Remedy ITSM preferred. Familiarity with the configuration and operational support of Apple iOS and other wireless broadband device types. Familiarity with… more
- ASML US, LLC (Phoenix, AZ)
- …and system relocations. Comfortable asking for help where needed and utilizing the escalation process-includes 2L Tech Support , applications, & 3L Global ... Introduction The Customer Support (CS) organization is responsible for the installations,...transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within… more
- Universal Health Services, Inc. (Madera, CA)
- …employ more than 250 people, including clinicians, nurses, mental health technicians, support staff and administration. We are currently seeking a forward thinking ... appropriate verbal and physical interventions in accordance with Verbal De- escalation and Handle with Care practices during psychiatric emergencies. Potential… more
- Vantage Data Centers (San Antonio, TX)
- …Systems (BMS) and other tools Respond to critical alarms promptly, initiate escalation protocols, and coordinate with site teams Support incident management ... calls and customer notifications when required Preventive & Planned Maintenance Support Track scheduled maintenance activities and ensure proper communication to… more
- Tolmar (Fort Collins, CO)
- …analysts responsible for the testing and release of Tolmar products in support of manufacturing timelines. Essential Duties & Responsibilities Prioritize workload to ... which arise per the timelines specified in the department escalation strategy. Execute all business and department goals and...are closed on time (less than 45 business days). Support and execute all potential 3-day field alert investigations… more
- Intercontinental Exchange (Atlanta, GA)
- …and remote users to execute their daily responsibilities. As our end users support multiple businesses at ICE, EUC collaborates with enterprise stakeholders to focus ... Onboard and train new internal and external users in ICE's environment Support and advance the global corporate computing environment Support hardware,… more
- Medica (Madison, WI)
- …that will be satisfying to our stakeholders Assist with data analysis in support of issue resolution or solution options on highly complex projects Feature Delivery ... appropriate, timely and polished communication The Sr. BA is responsible for escalation when required, resolving conflict if needed, gaining formal approval of… more
- Capital Bank MD (Rockville, MD)
- …a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank ... maintaining production, testing, and other system environments. Ensure adherence to escalation procedures. Respond to escalated, complex and high-end user issues… more
- Santa Clara Family Health Plan (San Jose, CA)
- …Based Programs (CBP) Coordinator leads and participates in processes and projects to support and improve the operations of the Community Based Programs (CBP) team in ... request and review of medical records and other documentation, as applicable, escalation to clinical staff or management for further determination, and process… more
- Green Thumb Industries (Danville, PA)
- The Role The IT Service Desk Analyst will provide technical support to GTI staff. The successful candidate is a highly motivated, dedicated, personable, flexible, ... highly experienced IT team member who facilitates support requests placed by our employees located in retail, cultivation, and corporate offices. The candidate must… more
