- Motion Recruitment Partners (Lawrenceville, GA)
- …Device Deployment . 30% Software Configuration and Troubleshooting . 20% Customer Support and Escalation Management **Daily Responsibilities** . 80% Hands-on ... Desktop Support / IT Systems Analyst - End User...Onsite Lawrenceville, Georgia **Onsite** Contract $28/hr - $33/hr **Technical Support / IT Systems Analyst III / Contract /… more
- MongoDB (Palo Alto, CA)
- …non-VIP/general tickets, capture clear diagnostic notes, and hand off to regional L2/IT support + Remain the escalation point when the issue has executive ... This role is a cornerstone of our Global VIP Support function, responsible for proactive, high-touch ("white-glove") technology support for our most senior… more
- COMSO, Inc (San Antonio, TX)
- …3( Escalation ) problem identification, diagnosis and resolution of problems. + Provides support for the escalation and communication of status to agency ... status is recorded in appropriate systems of record. + Provide support for the escalation and communication of status to agency management and internal customers… more
- M&T Bank (Baltimore, MD)
- …being able to work with partners on 'last minute' modifications. Notifies Team Leader when support and escalation is needed. + Assists and provides back up to ... and booking. + Maintains up-to-date knowledge of processes, procedures and escalation guidance related to deliver accurate, timely and complete closing capabilities.… more
- Microsoft Corporation (Reston, VA)
- **Overview** The Support Escalation Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers with minimal ... the nature of your employment with Microsoft and the country where you work. Support Escalation Management IC3 - The typical base pay range for this role across… more
- CACI International (Sterling, VA)
- …site analysis + Research, evaluate, and recommend new network equipment and technologies + Support escalation and root cause analysis activities + Support ... staff + Assist in internal training programs + Provide Tier IV escalation support of CBP's Enterprise Wide Area Network Infrastructure + Troubleshoot multiple… more
- Rubrik (Palo Alto, CA)
- …Marketing, Engineering, PM, and IT to improve overall customer satisfaction. + Engage Support , escalation , and Engineering teams as needed to ensure an optimal ... **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team of...and verbal communication skills. + Has proven experience with Escalation management, Proactive account management skills at the global… more
- NBC Universal (Orlando, FL)
- …Advises management with regards to situations that may require additional client support or escalation with Digital & Technology partners. Collaborates with ... related to the identification, prioritization, and resolution of end user support requests, including the monitoring, tracking, and coordination of support… more
- Citigroup (Getzville, NY)
- …the broader Markets strategy for reporting. + Oversight key risk metrics trending and support timely escalation of adverse movements. + Determine and support ... and oversight governance across Markets Operations. It will provide opportunities to support the delivery of the technology and data strategy to ensure complete,… more
- Cretex (Coon Rapids, MN)
- …tooling and fixtures. Essential Job Functions + First point of contact for technical support escalation for operations + Provide assembly process feedback to the ... space. Essential Job Functions - First point of contact for technical support escalation for operations - Provide assembly process feedback to the engineering… more