- NetApp (Morrisville, NC)
- …+ Measure and monitor availability, latency, and overall system health. + Provide advanced escalation support (tier 2 and 3) to NetApp 's Cloud Data Services ... reliability and velocity. You will architect and manage our cloud-based environments that support our SaaS / IaaS offerings that are implemented on a microservices,… more
- Lilly (Indianapolis, IN)
- …Quality Systems, and S95 Level 2+ solutions. * Provide technical leadership and escalation support for complex operational and cybersecurity challenges. * Ensure ... or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current… more
- SAIC (Washington, DC)
- …baselines, compliance, and hardware and software maintenance. + Provide level 2/3 escalation support and troubleshooting to resolve ServiceNow incidents and ... and reliability. + Collaborate and partner with other IT platform teams to support and optimize network operations and engineering. + Implement and manage network… more
- Zions Bancorporation (Midvale, UT)
- …to cross-functional teams. + Participate in an on-call rotation and provide escalation support for critical incidents. **Qualifications:** + 8+ years of ... experience. + Experience in leveraging scripting languages and automation to simplify and support complex networks. This can include the use of Python, Ansible, and… more
- Virtual Service Operations (Lorton, VA)
- …cloud solutions. + Troubleshoot complex issues within Azure environments, providing escalation support as needed. + Document configurations, procedures, and ... numerous other partner relationships so as to provide our customers with optimal support . Additionally, we take pride in taking care of our employees. We offer… more
- Brightstar Lottery (Providence, RI)
- …experience by promoting awareness and engagement with benefit offerings. + Provide escalation support for complex benefits issues. **Data & Analytics** + ... existing benefit offerings and recommend enhancements or alternatives to support employee inclusion, well-being, retention, and cost-efficiency. + Conduct… more
- S&P Global (SC)
- …improvements for recurring cases + In parallel, be the initial point of escalation of support tickets, when applicable + Work diligently and collaboratively ... the Onboarding team assisting management with key items such as ticket escalation , process improvements and liaison across the Product organization + Assist… more
- Philips (Montgomery, AL)
- …Adhere to established training, quality, and safety requirements. + Utilize tools, support , resources, and escalation processes within required time frames to ... resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). + Approximately 70% travel across the specified geography is required. The… more
- Sysco (Remote, OR)
- …the team. Troubleshoot issues and obstacles independently and act as a first level of escalation support for the team. * Assist data architects to build the ... working framework for data search and retrieval. * Identify required changes to the design and communicate to the architects. * Other duties as assigned. Minimum Qualifications * 6 years experience of hands-on data platform design and development in… more
- Eastern Connecticut Health Network (Manchester, CT)
- …services field is preferred. + Must have certification in Basic Cardiac Life Support and de- escalation techniques upon hire or receive certification within the ... new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role. EXPERIENCE: + Work experience in lieu of a degree will be considered. + Prior experience working with a psychiatric population is preferred.… more