- Henry Ford Health System (Detroit, MI)
- …'intent of change' is carried out through the entire project. + Provides support , escalation response to production problem issues/errors. Performs root cause ... Analyst/Programmer is leader in an IT team that is accountable for production support (including on-call duties in a 24x7 environment) as well as new projects.… more
- Oracle (Helena, MT)
- …RESPONSIBILITIES: NOC Operations - Fault handling on incident tickets. provide break-fix support and escalation for event remediation, including leading root ... availability and performance . Deliver premier customer service . Provide comprehensive support to our Engineering and other Operational and technical teams These… more
- Ford Motor Company (Dearborn, MI)
- …quality, attribute, manufacturing, STA, studio, color & materials sign off, suppliers etc.). Support escalation when needed. + Manage total cost, content and ... manufacturing, STA, studio, color & materials sign off, suppliers etc.). Support escalation when needed. **You'll have ** + Bachelor's degree in engineering… more
- Oracle (Honolulu, HI)
- …+ Architect system demands and requirements into technical solutions ** Support & Escalation ** + Provide escalation support for network incidents and ... Management** + Design, configure, and manage firewall infrastructure to support highly available, scalable network environments + Oversee end-to-end lifecycle… more
- World Wide Technology (Edwardsville, IL)
- …issues, including incomplete courses or errors within assigned content; provide timely support or escalation when needed. **Qualifications:** + Bachelor's Degree ... experience principles. + Ability to troubleshoot user issues and provide timely support or escalation . + Proactive, solutions-oriented mindset with curiosity to… more
- Walmart (Bentonville, AR)
- …of defect trends, impact, and root causes. Draft leadership-ready narratives and support escalation documentation. + **Feature Review & Risk Input:** Participate ... excel. **What you'll do ** + **Defect Strategy & System Support :** Identify, size, and analyze on-trip defects-including routing, GPS, pickup/drop-off, scanning,… more
- Oracle (Honolulu, HI)
- …Manage technical/vendor relationships, oversee SLAs and contract performance, and coordinate support escalation and lifecycle services. + Lead training, ... partners to ensure that access control systems reliably and efficiently support evolving business growth, regulatory requirements, and risk management obligations.… more
- BorgWarner Inc. (Wilsonville, OR)
- …Act as the primary representative of customer interests within the organization. Support escalation of commercial or delivery issues and ensure timely, ... and resource constraints. Provide market and voice-of-customer feedback to support product development and continuous improvement initiatives. + Customer Advocacy… more
- Microsoft Corporation (Goodyear, AZ)
- …experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner. + Embody our ... is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90… more
- Rubrik (NC)
- …Situation Management** + Implement proactive strategies to detect and mitigate critical support issues before escalation . + Ensure swift ownership, clarity, and ... **Summary** The Director of Technical Support drives strategic direction, innovation, and execution for large-scale support initiatives. This role involves… more